Residential Sales Advisor

Hyperoptic; Sheffield; On-site; GBP 28,000 - 56,000; Full time

Benefits offered by this job

25 days paid holiday

Private medical insurance

Life assurance 4x base salary

Pension scheme (4% matched)

Retail offers

Free Hyperoptic broadband

Job summary

Hyperoptic is expanding its full fibre broadband footprint across multiple UK locations, including London, Manchester, Sheffield, Nottingham, Liverpool and Birmingham. We are seeking a Residential Sales Advisor to drive in-building sales, educate residents, and promote Hyperoptic products.

You will be the face of our brand, delivering promotional materials, building rapport, and capturing customer feedback while meeting sales KPIs in a dynamic field role.

Qualifications

• Experience working in a sales role.
• Ability to explain a service to customers to drive a sale and tailor approach to needs.
• Experience with handling complaints/feedback.
• Ambitious and comfortable with targets.

Responsibilities

• Knock on doors and convert leads into sales on a daily basis (target-driven).
• Meet or exceed sales targets and increase conversion rate.
• Schedule visits and ensure daily activity plans are completed.
• Maximise every interaction with potential customers and act as brand ambassador.
• Represent Hyperoptic values in all customer interactions.
• Present benefits of our service clearly and effectively.
• Promote Hyperoptic product advantages and pricing.
• Gather customer feedback on brand, product, pricing and promotions.

Skills

Sales experience

Customer communication

Complaint handling

Target-driven

Motivated

Job description

Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.

Locations: Multiple roles! Looking for people in London, Manchester, Sheffield, Nottingham, Liverpool and Birmingham

Salary: £28,000 base plus On Target Commission c£28.000 and travel allowances

Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm

About the role

As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.

What will you be doing?

• As a new joiner your KPIs within this role will be to knock on 100 doors per day and convert c40 sales per month
• Meet or exceed sales targets and increase sales conversion rate
• Make sure a schedule of visits are completed on daily basis
• Maximise potential of every interaction with potential customer
• Act as brand ambassador of the company
• Demonstrate company values in every interaction with customers
• Present benefits of our service in a clear and understandable way
• Promote Hyperoptic product and service advantages
• Collect customers' feedback about our brand, product, pricing, competitors influence, promotions.

What we are looking for:

• Demonstrated good academic record
• Experience working in a sales role
• Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
• Experience with complaint/feedback handling
• Highly motivated, energetic sales person who loves selling and who is up for a challenge
• Ambitious and comfortable with targets

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Some of our key Benefits

• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantlewho can support with additional questions.