Residential Sales Advisor

Hyperoptic; Birmingham; On-site; GBP 28,000 - 56,000; Full time

Benefits offered by this job

25 days holiday

Private medical Insurance

Life cover 4x salary

Pension scheme

Employee discounts

Free broadband

Job summary

Hyperoptic is recruiting for Residential Sales Advisor roles across multiple UK cities including Birmingham. You will be the face of the brand, conducting face-to-face selling in residents' buildings and driving local awareness of Hyperoptic service.

You will meet ambitious targets, knocking on doors, booking visits, and presenting broadband benefits clearly while delivering excellent customer service and gathering feedback to help us grow.

Qualifications

• Experience in selling a service to customers to deliver a sale.
• Ability to handle complaints and feedback professionally.
• Motivated and energetic with a strong target mindset.
• Comfortable working in a field sales environment.
• Experience explaining product benefits clearly to customers.

Responsibilities

• Knock on doors and convert sales at a high rate.
• Meet or exceed sales targets and improve conversion rates.
• Schedule and complete daily visit plans.
• Present Hyperoptic advantages clearly to residents.
• Act as a brand ambassador in all interactions.
• Gather customer feedback and relay insights.

Skills

Sales experience

Communication skills

Customer service

Target-driven

Complaint handling

Education

Good academic record

Job description

Hyperoptic has announced a strategic plan to extend its full fibre broadband services to at least an additional one million UK homes by leveraging the Openreach network.

Locations: Multiple roles! Looking for people in London, Manchester, Sheffield, Nottingham, Liverpool and Birmingham

Salary: £28,000 base plus On Target Commission c£28.000 and travel allowances

Due to the nature of field sales the hours are Monday to Friday 10.30am-7pm

About the role

As a Residential Sales Advisor, you will be responsible for driving sales and raising awareness in Hyperoptic service-connected buildings and will be the face and voice of our brand to potential customers. You will conduct face-to-face selling of Hyperoptic service, taking all necessary steps to maximise the opportunity of the sales visit, delivering promotional materials, building rapport with residents, representing the company at events at residents' meetings, educating customers about our products and collecting customers' feedback.

What will you be doing?

• As a new joiner your KPIs within this role will be to knock on 100 doors per day and convert c40 sales per month
• Meet or exceed sales targets and increase sales conversion rate
• Make sure a schedule of visits are completed on daily basis
• Maximise potential of every interaction with potential customer
• Act as brand ambassador of the company
• Demonstrate company values in every interaction with customers
• Present benefits of our service in a clear and understandable way
• Promote Hyperoptic product and service advantages
• Collect customers' feedback about our brand, product, pricing, competitors influence, promotions.

What we are looking for:

• Demonstrated good academic record
• Experience working in a sales role
• Experience of explaining a service or product to customers to deliver a sale, tailoring your approach to match the prospects needs
• Experience with complaint/feedback handling
• Highly motivated, energetic sales person who loves selling and who is up for a challenge
• Ambitious and comfortable with targets

Why work for us?

We're in our customer's corner and our vision is to be the UK's most loved and desired broadband provider, that shows the way broadband is done!

Awarded Broadband Provider of the Year 2023 Uswitch Telecoms Awards, as voted for by 20,000 customers, plus Fair Terms Gold Award 2023. We're also very proud to have been awarded Great Place to Work Certification (2022-23) and UK's Best Workplaces for Wellbeing (2022)

Some of our key Benefits

• 25 days' paid holiday increasing each year, to a max of 35
• Extra days off for your birthday, moving home, wedding/civil partnership and to volunteer
• Private medical Insurance provided by AXA health
• Life assurance giving you cover of 4 times your base salary
• Partnership with the Kings Trust
• Our pension scheme matches your contributions up to 4%
• Retail offers — discounts from hundreds of recognisable brands
• Free Hyperoptic broadband if you live in a Hyperoptic area
• Enhanced pay for new parents

We're committed to providing equal opportunities to all applicants and employees. In fact, this is at the heart of our culture and values. We welcome applications from candidates from all walks of life.

What happens next?

For more information on the Hiring Manager or team for this role, please reach out to Emma Mantlewho can support with additional questions.