Residential Property Manager – Tenant Care & Compliance

Fame Recruitment; Greater London; On-site; GBP 25,000 - 38,000; Full time

Job summary

Fame Recruitment is seeking an experienced Residential Property Manager for our North West London-based team. You will work closely with the Senior Residential Manager to handle day-to-day tenancy matters and coordinate maintenance across the portfolio.

You will monitor compliance, manage rent arrears and assist with tenancy documentation, referencing and deposits. Proficiency with MRI Qube is advantageous and a full UK driving licence is essential.

Qualifications

• Proven experience in residential lettings or property management.
• Excellent knowledge of tenancy legislation and property compliance.
• Experience with rent arrears and tenancy administration.
• Strong communication, organisation and problem-solving skills.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Manage day-to-day tenancy matters and respond to tenant enquiries and complaints.
• Coordinate repairs, maintenance and property inspections.
• Monitor property compliance (gas safety, electrical certificates, EPCs, deposit protection).
• Manage rent arrears and follow up on payments.
• Assist with tenancy agreements, rent increases and possession-related paperwork.
• Coordinate tenant referencing, check-ins, check-outs and deposit matters.
• Handle pet applications and other tenant requests.
• Maintain tenancy and rental records using MRI Qube.
• Assist with freehold enquiries, LPE1 forms and Landlord Certificates.
• Keep up to date with legislative changes including Renters’ Rights Act.

Skills

Residential lettings

Property management

Tenant relations

Communication

Organisation

Tools

MRI Qube

Job description

Fame Recruitment is seeking an experienced Residential Property Manager for our North West London-based team. You will work closely with the Senior Residential Manager to handle day-to-day tenancy matters and coordinate maintenance across the portfolio.

You will monitor compliance, manage rent arrears and assist with tenancy documentation, referencing and deposits. Proficiency with MRI Qube is advantageous and a full UK driving licence is essential.