Residential Property Manager

TN United Kingdom; London; Hybrid; GBP 33,000 - 38,000; Full time

Job summary

An established industry player is seeking a dedicated Property Manager to oversee a portfolio for a key institutional investor in central London. This role offers the chance to work within a dynamic team, managing various aspects of residential lettings, including tenant liaison, compliance, and property maintenance. The ideal candidate will possess strong communication skills and a proactive approach, ensuring client satisfaction and service excellence. With a hybrid working model, this position provides flexibility while contributing to a market-leading firm known for attracting top industry talent.

Qualifications

• Experience in residential lettings property management or similar roles.
• Strong work ethic and commitment to service excellence.

Responsibilities

• Liaising with tenants on tenancy matters and maintenance issues.
• Ensuring timely rent payments and collection of arrears.
• Providing client reports and attending meetings.

Skills

Residential lettings property management

Compliance knowledge

Communication skills

Client interaction

Proactive attitude

Education

ARLA Level 3 qualification

Job description

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This vital position sits within our client's central London PRS team and presents an excellent opportunity to oversee a portfolio for a key institutional investor and gain exposure to managing flats/blocks in a central London portfolio.

The Property Manager will join the Residential Management department, working alongside a team of property managers, Associate Directors, and Directors, and will work closely with the block and asset management teams.

Company Profile:

The company's vision is to become the leading property adviser in all the global markets they operate in. They have a network of UK offices offering expertise across residential, office, industrial, retail, rural property, and mixed-use development schemes. They attract, recruit, and retain top industry talent.

Key Responsibilities:

• Liaising with tenants on tenancy matters, maintenance issues, and organizing repairs
• Collaborating with the compliance team to ensure all Health and Safety inspections are up to date
• Ensuring timely rent payments and collection of arrears
• Liaising with tenants regarding internal/external redecoration of common parts
• Managing minor works between tenancies and coordinating with project management for larger works
• Arranging check-outs, inventories, deposit returns, and annual inspections
• Processing insurance claims
• Providing client reports and attending meetings
• Serving notices and attending court when necessary
• Liaising with clients' accounts team and other departments

Person Profile:

• Experience in residential lettings property management or similar roles
• ARLA Level 3 qualification (desirable)
• Good knowledge of lettings compliance
• Strong work ethic and commitment to service excellence
• Excellent written and verbal communication skills
• Proactive attitude and initiative-taking
• Confidence in client and stakeholder interactions
• Desire to exceed client and customer expectations

Package:

• Location: Central London (Hybrid: 3 days in-office, 2 days remote)
• Salary: £33,000 to £38,000 (negotiable for the right candidate)
• Hours: Monday to Friday, 09:00 to 17:30 (Hybrid working: 2 days from home)

If you are a residential property manager with experience managing your own portfolio or in a similar role, and are seeking a move to a market-leading global firm, please contact Tas for more information and a confidential discussion about this role.

We strongly encourage applications from individuals of all backgrounds, regardless of race, gender, marital status, socioeconomic status, sexual orientation, disability, age, or any other characteristic.