Residential Childcare Officer

Wrexham County Borough Council; Wrexham; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

Local Government Pension Scheme

Flexible working arrangements

32 days annual leave

Family-friendly policies

Work-life balance

Reward Scheme discounts

Job summary

Wrexham County Borough Council is recruiting Residential Workers to create a safe, nurturing home for children and young people in our new residential homes across the Wrexham area.

The role involves day-to-day care, emotional support, safeguarding, and helping children develop life skills, with shifts including evenings, weekends, and sleep-ins.

We offer training, a supportive team, a competitive salary and benefits, and generous leave; applications from diverse backgrounds are welcome.

Qualifications

• Experience working with children or young people in care (preferred).
• Must be resilient, patient and able to maintain a positive approach.
• Willingness to work shifts including evenings, weekends and sleep-ins.
• Commitment to safeguarding and promoting the welfare of children.
• Demonstrates presence and commitment even when times get tough.

Responsibilities

Skills

Experience with children/young people

Resilient, patient, and fun

Shift work including evenings/weekends

Safeguarding commitment

Present and committed under toughTimes

Job description

Full and Part time hours available

Help us empower young people to write their own success stories

About us

We’re excited to announce the opening of three new residential homes across the Wrexham area—and we’re looking for passionate individuals to join our growing team.

The Role

Residential Workers play a vital role in creating a safe, fun, nurturing, and supportive environment for children and young people living in our homes. They provide day-to-day care, emotional & physical support, and guidance, helping each child to develop life skills, build confidence, and achieve their goals. Working as part of a dedicated team, Residential Workers ensure that safeguarding and well-being are at the heart of everything they do, while promoting independence and inclusion. This role requires compassion, resilience, and a commitment to making a real difference in the lives of children and young people.

What We’re Looking For

• Experience working with children or young people in a care setting (preferred but not essential).
• A resilient, fun and patient approach.
• Ability to work shifts, including evenings, weekends, and sleep-ins.
• Commitment to safeguarding and promoting the welfare of children.
• Be present and remain committed, even when times get tough.

What We Offer

• Comprehensive training and development opportunities.
• Supportive team environment.
• Competitive salary and benefits.
• Opportunities for career progression.

Employee benefits include

• Membership in the Local Government Pension Scheme
• Flexible working arrangements
• Generous annual leave up to 32 days
• Family-friendly policies supporting caring and family commitments
• Work-life balance and flexi time (dependent on role)
• Access to Wrexham Reward Scheme with discounts off leading retailers nationally and locally
• Health & well-being resources, for example:
  • Healthy & Wellbeing Champions
  • Employee assistance programme with advice on staying healthy financially, mentally or physically:
    • Counselling (available 24/7, 365 days a year)
    • In-the-moment emotional support (available 24/7, 365 days a year)
    • Option to set health-boosting goals with small, sustainable lifestyle changes
    • Connect health apps to track physical health and meet progress goals
    • Blogs, videos, recipes and more resources providing inspiration and motivation
    • Identify risks of developing leading lifestyle-related diseases with mental health and financial scores
    • Legal, financial and consumer advice
  • Health and wellbeing events and campaigns throughout the year (e.g., November Health Day, Time to Talk Day, Mental Health Awareness Week, Sun Awareness Week, Menopause Week, Financial Health Week)
  • Menopause Café and guidance
  • Unpaid Carer Café and guidance

The Council welcomes applications from suitably qualified candidates regardless of race, gender, disability, sexuality, religious belief or age.

The Council is committed to developing its bilingual workforce and welcomes applications from candidates who demonstrate their capability to work in both English and Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

An Enhanced DBS check & Social Care Wales registration is required for this position.