Resident Service Engineer

Crown Gabelstapler GmbH & Co. KG - Deutschland; Stafford; On-site; GBP 25,000 - 34,000; Full time

Benefits offered by this job

Company van provided

Fuel card

25 days holiday + BH

Company pension

Discount schemes

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Job summary

Crown Lift Trucks Ltd is seeking a service technician to perform on-site and occasionally off-site maintenance and repairs on forklift equipment across client sites in the UK.

The role requires a valid UK driving licence, fault-finding and repair skills, and a proactive, safety-conscious approach. You will work to scheduled plans, manage stock, and complete paperwork promptly. Training and development opportunities are available.

Qualifications

• Must hold a valid UK driving licence and be willing to travel to client sites.
• Experience in fault finding and repair of forklift equipment preferred.
• Knowledge of health and safety requirements in workshop or field service.
• Strong communication, organisational and accuracy skills.
• Ability to work independently and as part of a team, under time pressure.

Responsibilities

• Carry out service and repairs on customer sites in a safe, professional and cost effective manner.
• Work to planned schedules of service and maintenance jobs; some off-site work may occur.
• Monitor and count site stock and ensure supplies for daily fleet maintenance.
• Complete job sheets, timesheets and parts paperwork within required timescales.
• Ensure equipment and tooling (van, laptop, printer, etc.) is safe for the work.

Skills

Driving Licence (UK)

Fault finding

Repair skills

Health & Safety awareness

Documentation & paperwork

Communication skills

Teamwork & independence

Multi-tasking & time management

Problem solving

Adaptability

Education

GCSE English & Maths (Grade C)

Engineering qualification

Job description

Crownis one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range offorklifts,batteries and chargersas well asautomation solutionsandfleet management technologies, andwarehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise:“When every minute matters, customers can count on Crown to keep their businesses moving.”

About Crown Lift Trucks Ltd

Crownis one of the world’s largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior after-sales service. For 80 years, Crown’s business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers’ productivity and operating efficiency. Crown produces a broad range offorklifts,batteries and chargersas well asautomation solutionsandfleet management technologies, andwarehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise:“When every minute matters, customers can count on Crown to keep their businesses moving.”

Job Description

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises. As well as on site work, there may occasionally be requirements to work off site also.

• To ensure site stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.
• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/printer etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

Person Specification

Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

Hours of Work:

Shift pattern - Shift rotation of Mornings and Afternoons - 6:00am - 2:30pm & 11:30am - 8:00pm bi - Weekly ( Inclusive of lunch)

Company Vehicle:

A company van and fuel card are provided with the option for private use (subject to tax regulations)

Holidays:

25 days holiday plus Bank Holidays.

Company pension plan.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
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