Field Service Engineer - Chester & North Wales

Crown Lift Trucks Ltd; Chester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Company van and fuel card (private use

25 days annual leave

Company pension plan

Door to door payment

Tooling support

Discount scheme

Employee assistance programme

Job summary

Crown Lift Trucks Ltd is seeking a field-based Service Technician to carry out service and repairs on customer sites, maintaining documentation and working to planned schedules. You will monitor van stock, complete paperwork, and ensure tools and equipment are kept in safe condition while meeting customer deadlines.

You should have strong fault-finding skills, a full UK driving licence, and good English and maths GCSEs. The role offers a company van, pension, and generous holidays.

Qualifications

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• English and Maths GCSE grade C (or equivalent).
• Experience of Health & Safety requirements in workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills.
• High attention to detail.
• Ability to multi-task and meet tight deadlines.
• Clear oral and written communication.
• Flexibility to cope with diverse needs of the post.
• Proactive and resilient under pressure.
• Positive, personable and optimistic attitude.

Responsibilities

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner.
• Work to a planned schedule of service and maintenance jobs at client premises.
• Monitor van stock and ensure sufficient parts for daily maintenance.
• Complete job sheets, timesheets and requisitions within deadlines.
• Manage equipment and tooling (van, laptop/tablet) ensuring safe condition.
• Work to strict schedules and deadlines.
• Carry out inspections and monitor safety of trucks.

Skills

Full UK Driving Licence

Fault finding

Health & Safety compliance

Organisational skills

Communication skills

Attention to detail

Multi-tasking

Teamwork / independence

Negotiation skills

Problem solving

Adaptability

Can-do attitude

Education

GCSE English and Maths (grade C)

Job description

About Crown Lift Trucks Ltd

Since its entry into the material handling industry in the 1960s, Crown Equipment Corporation has earned a reputation for exceptional product design, engineering and manufacturing of its award-winning line of electric lift trucks. From our smallest pallet truck to our highest lifting VNA truck, our goal is to always provide the user with the safest, most efficient and ergonomic forklift truck possible. Crown supports customers with a wide selection of electric forklift trucks ranging from pallet trucks to very narrow-aisle VNA trucks.

Our brand promise is:

“Crown designs, manufactures, distributes, services and supports material handling products that provide customers with superior value.”

Quality and performance are the foundation of Crown’s success. Since our inception, our company culture has always been about people performing and working as a team to ensure that quality is built into every forklift truck we make.

Crown’s headquarters, manufacturing facilities and network of branches offer diverse and challenging careers in a broad range of professional and vocational roles.

Job Description

To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.

The role will involve working to a planned schedule of service and maintenance jobs at our client’s premises.

To ensure van stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.

• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/tablet etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

• Mechanical engineering
• Electrical engineering
• Hydraulics

You will have the ability to work independently and in a team, hold good communication skills, work to a high standard and be able to work to timescales as required.

Person Specification

Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi‑task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills – oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

Vacancy Details

Hours of Work: Monday to Friday – 08:00am to 16:30pm with 30 minutes unpaid lunch.

Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations).

Holidays: 25 days holiday plus bank holidays.

Pension: Company pension plan.

At Crown, we know that our employees are the driving force behind our success in the material handling industry. We cultivate a culture of passionate people and inspired innovation. In fact, throughout Crown’s history, more than 1,000 employees have reached a 25-year milestone, and we are proud to have travelled their career paths with them.

From employee training and development to competitive compensation packages, we invest in our employees, knowing that people are always at the core of what moves us forward.

In addition to financial remuneration and participation, we our offer our employees various social benefits including but not limited to:

• Company van plus fuel card – private use of company vehicle (subject to tax regulations)
• Company pension plan.
• 25 days annual leave plus bank holidays.
• Door to door payment.
• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK’s biggest brands.
• Employee assistance programme.