Resident Service Engineer

Crown Equipment Corporation; Lichfield; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Tooling support

Excellent discount scheme

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Job summary

Crown Lift Trucks Ltd is seeking a dedicated service engineer to carry out on-site and occasional off-site service and repairs of forklift equipment. You will work to a structured schedule and ensure safety, quality, and documentation across client sites.

Responsibilities include completing paperwork, managing tools and the company van, and maintaining stock levels while delivering high-quality workmanship and strong customer focus.

Qualifications

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• GCSE English and Maths grade C.
• Health & Safety requirements in workshop practice.
• Commitment to ongoing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• High standard of accuracy and attention to detail.
• Ability to multi-task and meet tight deadlines.
• Clear oral and written communication.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and resilient under pressure.
• Positive, personable, can-do attitude.

Responsibilities

• Carry out service and repairs to equipment on customer sites, safely and cost effectively, and document all work.
• Work to planned schedule of service and maintenance at client premises with occasional off-site work.
• Monitor site stock for day-to-day maintenance of the fleet.
• Carry out inspections and monitor safety of repaired/maintained trucks.
• Complete job sheets, timesheets and purchase paperwork on time.
• Manage equipment and tooling (van, laptop, printer) and keep them safe.
• Work to strict planned schedules and deadlines.

Skills

Full UK Driving Licence

Fault finding

Repair skills

Health & Safety

Organisation

Attention to detail

Multi-tasking

Communication skills

Negotiation skills

Flexible / adaptable

Motivated / resilient

Education

Engineering qualification

Job description

Responsibilities

• To carry out service and repairs to equipment on customer sites in a safe, professional and cost effective manner, maintaining documentation of all works carried out in line with Health and Safety and Quality procedures.
• The role will involve working to a planned schedule of service and maintenance jobs at our client's premises. As well as on site work, there may occasionally be requirements to work off site also.
• To ensure site stock is monitored / counted, and sufficient for the day to day maintenance of the fleet.
• To carry out inspections and monitor the safety of the repaired and maintained trucks.
• To accurately complete job sheets, timesheets and purchase requisition and parts paperwork within the required timescales.
• To take responsibility for all equipment and tooling (including van/laptop/printer etc.) and ensure that it is in a safe condition for the type of work being undertaken.
• To work to strict planned schedules and deadlines.

To be considered for the role you will need to have knowledge of at least one of the following areas, and be able, willing and accepting of additional training to allow you to excel within Crown Lift Trucks Ltd.

• Mechanical engineering
• Electrical engineering
• Hydraulics

Person Specification

Essential Skills:

• Must hold full UK Driving Licence.
• Proficient in fault finding and repair.
• Educated with an ability to achieve a grade C in English and maths at GCSE.
• Experience of Health & Safety requirements working in a workshop practice.
• Commitment to continuing personal and professional development.
• Excellent organisational skills, resourceful and solution driven.
• A high standard of accuracy and attention to detail.
• Ability to multi-task, prioritising workloads to work to tight deadlines.
• Ability to work independently or in a team.
• Clear communication skills - oral and written.
• Consultation and negotiation skills.
• Flexibility to cope with diverse needs of the post.
• Highly motivated and possessing a resilience to work under pressure.
• Positive, personable and optimistic with a can do attitude.

Desirable Skills:

• Recent and relevant experience of working in the forklift truck service environment, but not essential.
• Engineering qualification.

About Crown Lift Trucks Ltd

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering & technology, as well as superior aftermarket service. For 80 years, Crown's business philosophy has utilised vertically integrated processes to design, manufacture, and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts, batteries and chargers as well as automation solutions and fleet management technologies, and warehouse solutions products and design services.

Since its founding in 1945, the family-owned company has placed the customer at the heart of its business. This commitment is reflected in its brand promise: "When every minute matters, customers can count on Crown to keep their businesses moving."

Working Conditions

Shift pattern – Shift rotation of Mornings and Afternoons – 6:00am - 2:30pm & 11:30am - 8:00pm bi-Weekly (Inclusive of lunch)

Company Vehicle: A company van and fuel card are provided with the option for private use (subject to tax regulations). Holidays: 25 days holiday plus Bank Holidays. Company pension plan.

Benefits

• Support with tooling
• Excellent discount scheme with access to the best perks from some of the UK's biggest brands.
• Tell Us Health

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