Resident Liaison & Estate Inspector

Adecco (Portugal); Barking; On-site; GBP 21,000 - 27,000; Full time

Job summary

Adecco in London is recruiting an Estate Services Officer to join our housing services team. The role blends office administration with regular site visits to evaluate estates and ensure they are safe, clean, and welcoming.

You will be the main contact for residents, contractors and colleagues, coordinating inspections, addressing service requests, and supporting contractors to uphold high standards. We welcome candidates from housing, facilities, or customer service backgrounds who want to

Qualifications

• Experience in housing, estate management, or customer service is welcome.
• Good interpersonal skills and keen attention to detail.
• Ability to work independently and as part of a team.
• Willingness to learn and take on new challenges.

Responsibilities

• Carry out regular estate and block inspections.
• Build positive relationships with residents.
• Respond to resident enquiries professionally.
• Monitor cleaning, grounds maintenance, waste management.
• Identify and report issues and drive to resolution.
• Liaise with contractors to maintain service standards.
• Investigate and resolve estate-related concerns.
• Maintain accurate inspection records and reports.
• Support estate improvement initiatives and resident engagement.

Skills

Customer service

Communication

Organisation

Problem solving

Relationship building

Teamwork

Job description

Adecco in London is recruiting an Estate Services Officer to join our housing services team. The role blends office administration with regular site visits to evaluate estates and ensure they are safe, clean, and welcoming.

You will be the main contact for residents, contractors and colleagues, coordinating inspections, addressing service requests, and supporting contractors to uphold high standards. We welcome candidates from housing, facilities, or customer service backgrounds who want to