Resident Finance Credit Controller - Debtors & Reconciliations

Caretech; Uxbridge; On-site; GBP 36,000 - 48,000; Full time

Job summary

Caretech is seeking a Resident Finance Credit Controller to manage invoicing collections, reconciliations, and complex query handling, ensuring timely cash postings and adherence to company policies. The role supports senior management and maintains strong stakeholder relationships across sites and departments.

The successful candidate will drive attention to detail, manage daily and monthly tasks, and uphold GDPR standards while contributing to efficient, accurate financial operations and high

Qualifications

• Proven experience in allocation processes.
• Reconciliation between Bank and Sales Ledger; resolve incorrect allocations.
• Intermediate Excel skills: Pivot tables, formulas, VLOOKUP.
• Excellent communication and ability to build customer relationships.

Responsibilities

• Send daily Cash receipts posting to cashiering team.
• Send Allocation to cashiering team.
• Resolve queries from sites, appointees and LA's via calls and emails.
• Chase customers by phone or email to reduce debtor balances and days.
• Ensure monthly cash and overdue debt KPIs are achieved.
• Collate and bank resident finance cheques.
• Support management with payment updates and queries.
• Communicate queries with Regional Finance and update the list to be resolved.
• Resolve invoice/billing queries and route for timely resolution.
• Send communications to customers as per business needs.
• Produce updated analysis of overdue debt and run weekly/monthly invoice batches.
• Send out postal invoices to customers; set up/renew standing orders; reduce cheque payments.
• Reconcile accounts and resolve unallocated cash balances; raise refunds and journals.
• Prepare month-end small write-offs; assist audits and GDPR compliance.

Skills

Allocations

Account reconciliation

Excel Pivot/VLOOKUP

Communication

Customer relations

Tools

Excel

Job description

Caretech is seeking a Resident Finance Credit Controller to manage invoicing collections, reconciliations, and complex query handling, ensuring timely cash postings and adherence to company policies. The role supports senior management and maintains strong stakeholder relationships across sites and departments.

The successful candidate will drive attention to detail, manage daily and monthly tasks, and uphold GDPR standards while contributing to efficient, accurate financial operations and high