Credit Controller: Billing & Cash Collection Specialist

Care UK; Colchester; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Job summary

Care UK is seeking a proactive Credit Controller to join our team. You will support an efficient billing function within a robust control environment, driving improvements in billing processes and overall business performance.

Key duties include cash collections, debt dispute resolution, liaising with homes and directors, and maintaining accurate reconciliations and records. AAT or equivalent experience is preferred, with strong analytical and organisational skills.

Qualifications

• Educated to AAT or qualified experience equivalent.
• Ability to progress claims through litigation and solicitors (Desirable).
• Methodical, analytical, and logical thinker.

Responsibilities

• Achieve personal cash collections as set by the Credit Control and Billing Manager.
• Review and regular correspond with overdue debtors and resolve disputes for timely settlements.
• Liaise with care homes and Regional Directors to resolve queries and issues promptly.
• Process customer reconciliations.
• Escalate bad debt or legal accounts to the Credit Control & Billing Manager.
• Ensure records in credit control and systems are accurate and up to date.

Education

AAT or equivalent

Job description

Care UK is seeking a proactive Credit Controller to join our team. You will support an efficient billing function within a robust control environment, driving improvements in billing processes and overall business performance.

Key duties include cash collections, debt dispute resolution, liaising with homes and directors, and maintaining accurate reconciliations and records. AAT or equivalent experience is preferred, with strong analytical and organisational skills.