Resident Engagement & Insight Lead — Housing (Hybrid)

IRIS Recruitment; Teddington; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Hybrid/flexible working

Pension contributions up to 11.3%

29 days annual leave + bank holidays

Enhanced family leave

Healthcare plan

Job summary

IRIS Recruitment is seeking a Resident Engagement Lead (Housing) in Teddington, SW London, offering hybrid working and a salary of £38,062 per annum plus benefits. The role is full time (36 hours) with flexible remote elements and occasional evening engagements.

Experience in housing and resident engagement is essential, with a focus on digital participation and turning feedback into tangible improvements. You will lead workshops, analyze insights, and collaborate with diverse communities to

Qualifications

• Experience in housing and a resident engagement role is essential.
• Digital engagement experience, with online platforms and tools.
• Ability to design, deliver and evaluate engagement activities that empower residents.

Responsibilities

• Lead and shape resident engagement activities to influence services and decisions.
• Analyse resident feedback, identify trends and translate insights into improvements.
• Manage online engagement content on platforms and facilitate sessions in person and online.

Skills

Housing experience

Resident engagement

Digital engagement

Workshops & facilitation

Data analysis

Communication

Organisation

Job description

IRIS Recruitment is seeking a Resident Engagement Lead (Housing) in Teddington, SW London, offering hybrid working and a salary of £38,062 per annum plus benefits. The role is full time (36 hours) with flexible remote elements and occasional evening engagements.

Experience in housing and resident engagement is essential, with a focus on digital participation and turning feedback into tangible improvements. You will lead workshops, analyze insights, and collaborate with diverse communities to