Resident Care Host — Warm Welcomes & Café Service

Hallmark Care Homes; Ipswich; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Real Living Wage

Joining bonus

Bank holiday pay

Refer a Friend

Westfield Cash back

Training & development

Nurse PIN subscription

RCNi subscription

Free uniform

Blue Light Card

Pension & life assurance

Wellness benefits

Hallmark Rewards

Job summary

Hallmark Luxury Care Homes in Ipswich is seeking a friendly Host to join our hospitality-focused team within our care home. You will greet residents and families, serve refreshments, and help create welcoming moments throughout the day.

Experience in hospitality and customer service is valued. We offer competitive pay, annual reviews, training opportunities, and a range of benefits to support your wellbeing and career growth.

Qualifications

• Experience in hospitality with a strong background in customer service.

Responsibilities

• Greet residents and families warmly, offer refreshments, and support residents in enjoying beverages while encouraging independence where possible.
• Collaborate with kitchen and lifestyles teams to keep the café area clean and ready for events and functions.
• Maintain cleanliness of the café/dining area and adhere to food safety hygiene policies and standards.

Skills

Hospitality experience

Customer service

Communication

Resident engagement

Job description

Hallmark Luxury Care Homes in Ipswich is seeking a friendly Host to join our hospitality-focused team within our care home. You will greet residents and families, serve refreshments, and help create welcoming moments throughout the day.

Experience in hospitality and customer service is valued. We offer competitive pay, annual reviews, training opportunities, and a range of benefits to support your wellbeing and career growth.