Resettlement Support Worker

Vale of Glamorgan Council; Barry; On-site; GBP 28,000 - 32,000; Full time

Job summary

The Vale of Glamorgan Council is looking for a compassionate Resettlement Support Worker to assist refugees and asylum seekers in their transition to stable living. This role involves providing practical and emotional support, coordinating services, and empowering clients, ensuring integration and well-being within the community.

Qualifications

• Compassionate and dedicated individual sought.
• Strong empathy and commitment to human rights are essential.
• Excellent communication and active listening skills necessary.

Responsibilities

• Assist individuals and families, often refugees, to transition into stable housing.
• Provide practical and emotional support, accessing services to empower clients.
• Help clients achieve independence and long-term stability.

Skills

Empathy

Cultural sensitivity

Emotional resilience

Communication

Active listening

Organization

Adaptability

Problem-solving

Teamwork

Discretion

Job description

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About Us

The Resettlement Team supports refugees and asylum seekers as they transition into life within their local community. We provide a wide range of support and services aimed at facilitating integration and ensuring the well-being of individuals and families.

About Us

The Resettlement Team supports refugees and asylum seekers as they transition into life within their local community. We provide a wide range of support and services aimed at facilitating integration and ensuring the well-being of individuals and families.

Ambitious: Forward thinking, embracing new ways of working and investing in our future.

Open: Open to different ideas and being accountable for the decisions we take.

Together: Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.

Proud: Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.

About The Role

Pay Details: Grade 6, SCP 14-19. £28,624 - £31,067 (FTE), £14.84 - £16.10ph

Hours of Work / Working Pattern: 37 Hours, 52 Weeks, Mon-Fri (9am-5pm)

Main Place of Work: VariousTemporary Reason: Grant Funded

Description: The Resettlement Support Worker plays a vital role in assisting individuals and families—often refugees or asylum seekers—as they transition into stable housing and integrate into their new communities. This role involves providing practical and emotional support, coordinating access to services, and empowering clients to achieve independence and long-term stability.

About You

You will need:

We are seeking a compassionate and dedicated individual to join our team as a Refugee Resettlement Support Worker.

The ideal candidate will demonstrate strong empathy, cultural sensitivity, and emotional resilience, with a genuine commitment to supporting individuals and families through challenging transitions.

Excellent communication and active listening skills are essential, as is the ability to work effectively with people from diverse backgrounds.

Candidates must be highly organized, adaptable, and capable of problem-solving in a fast-paced environment.

A strong sense of teamwork, discretion, and professionalism is required, along with a deep commitment to human rights, social justice, and the dignity of every person.

Additional information

DBS Check Required: Enhanced & Both Barred

Shortlisting date: 18th - 19th June

Interview date: 23rd - 27th June

For Further Information, contact: Katherine Partridge

E-Mail: [e-mail]

Tel: [phone]

Please see attached job description / person specification for further information.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Other

• Industries

  Government Administration

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