Reservations Sales Manager

JR United Kingdom; Watford; On-site; GBP 50,000 - 58,000; Full time

Job summary

A leading independent restaurant and event venue in Watford seeks a Head of Reservations, Sales, and Events. The role includes managing a team, handling reservations, and developing sales revenue. With a competitive salary and bonuses, this position promises a stable and successful work environment.

Benefits

Monday to Friday shifts

Bonus incentives twice per year

3% to 7% commission on organic sales – uncapped

Stable team and operation

Qualifications

• Hands-on leader with strong communication and organizational skills.
• Experience with reservation systems like Quadranet, OpenTable, Collins.
• Guest-focused team player with attention to detail.

Responsibilities

• Represent the restaurant/venue proudly.
• Support and train reservation agents for smooth call handling.
• Manage third-party enquiries and reservation reports.

Skills

Communication

Organizational Skills

Guest-focused

Attention to Detail

Proactive

Tools

Quadranet

OpenTable

Collins

Job description

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Reservations Sales Manager, Watford, Hertfordshire

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Client:

Hospitality & Catering Solutions Ltd (H&C)

Location:

Watford, Hertfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

3

Posted:

06.06.2025

Expiry Date:

21.07.2025

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Job Description:

Job Title: Head of Reservations, Sales and Events

Our client is an iconic independent restaurant and event venue offering exquisite food across two successful venues. The group is well-established in London and plans to expand their portfolio in the coming years. The successful candidate will be part of a stable and successful operation.

Benefits:

• Monday to Friday shifts
• Starting salary of £50,000 per annum + bonus + commission
• Bonus incentives twice per year
• 3% to 7% commission on organic sales – uncapped
• Based in Victoria, London – easy commute
• Stable team and operation

Responsibilities:

• Represent the restaurant/venue proudly
• Support and train reservation agents for smooth call handling
• Motivate and organize the team
• Manage third-party enquiries
• Manage reservation and event reports
• Oversee Private Dining & Membership Manager
• Develop sales revenue proactively/reactively

Requirements:

• Hands-on leader with strong communication and organizational skills
• Experience with reservation systems like Quadranet, OpenTable, Collins, etc.
• Guest-focused team player with attention to detail
• Result-driven, proactive in handling enquiries
• Ability to develop leads proactively
• Assist with hosting events when needed