Reservations Manager

Glendola Leisure; City of Edinburgh; On-site; GBP 32,000 - 34,000; Full time

Benefits offered by this job

Private medical cover

Mental health support

Employee Assistance Programme

28 days holiday per year

25% staff discount at venues

Job summary

Glendola Leisure is recruiting a Reservations Manager in Edinburgh to take real ownership of how our reservations function operates. You’ll manage bookings, enquiries and payments daily with a strong commercial focus on conversion, revenue and direct business, while shaping standards and improving processes for a flawless guest experience.

You’ll join a family-owned hospitality group with venues across London, Glasgow, Belfast and Edinburgh, offering a fast-paced team culture, clear career

Qualifications

• Experience in reservations management
• Strong commercial focus on conversion, revenue and direct business
• Ability to improve processes and ensure guest-ready bookings

Responsibilities

• Own the reservations function day-to-day including bookings, enquiries and payments
• Manage and optimise the reservations workflow to improve accuracy and guest experience
• Help shape standards and drive consistency across the operation

Job description

Two distinctive Edinburgh
venues, each with their own personality and plenty of stories to tell. From
boutique stays and stylish bars to unforgettable celebrations and late-night
energy, Angels Share and Le Monde bring together everything we love about hospitality
— great people, great experiences and a genuine passion for making every visit
memorable. We’re always looking to be better, and we’re looking for people who
want to be part of that.

The Role: Reservations
Manager

We’re looking for a
Reservations Manager to take real ownership of how our reservations function
operates. You’ll combine the day‑to‑day management of bookings, enquiries and
payments with a strong commercial focus on conversion, revenue and direct business.
Just as importantly, you’ll help shape the standards behind the operation —
improving processes, driving consistency and making sure every booking is
accurate and ready for a great guest experience.

What’s in it for you?

At Glendola Leisure, we don’t just offer jobs—we
offer careers, community, and the chance to be part of something truly
iconic. Here’s what you can look forward to:

• A buzzing, fast‑paced environment where no two days are ever the
  same.
• A close‑knit team that feels more like family than colleagues.
• Real career progression with some of the best growth opportunities
  in the industry.
• Flexible shift patterns to help you balance work and life.
• A competitive, progressive salary
  £32,000- £34,000 per year dependant on experience.
• Stream access—get paid when you need it, not just on payday.
• Private medical cover after one year of service.
• Mental health support and access to an Employee Assistance
  Programme.
• 28 days paid holiday per year (including bank holidays).
• 25% discount at all Glendola Leisure venues.
• Annual staff events that celebrate you and your hard work.
• Opportunities to innovate and help shape the future of our
  business.

About Glendola
Leisure Group

We’re Glendola Leisure Group—a proudly family‑owned
hospitality company with a passion for creating unforgettable experiences.
From buzzing bars to stylish restaurants, we operate a diverse portfolio of
venues across London, Glasgow, Belfast, and Edinburgh.

When you join us, you become part of a tight‑knit
local team backed by the strength and support of our wider group. What
unites us all is a shared commitment to exceptional service, expertise
in our craft, and a drive to be better every single day.

We’re looking for people who bring friendliness,
a can‑do attitude, and a genuine desire to become experts in what they
do. If you’re ready for a role that’s as unique as you are, and want to work
somewhere that feels more like coming to life than clocking in—then we want to
hear from you.

Ready to be part of
one of the hospitality industry’s most exciting success stories?