Receptionist

Glendola Leisure; City of Edinburgh; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Career Growth Opportunities

Flexible Shift Patterns

Competitive Salary

Service charge share via Tronc scheme

Job summary

Glendola Leisure is seeking a friendly Receptionist in Edinburgh to welcome guests, answer questions, and liaise with teams to ensure a comfortable stay.

You will be part of a busy, diverse front-of-house team, focusing on outstanding service and a positive guest experience. A competitive salary and career growth opportunities are offered with flexible shift patterns.

Qualifications

• Previous customer-facing experience preferred.
• Friendly and professional demeanour.
• Ability to multitask in a busy environment.

Responsibilities

• Greet guests on arrival and ensure a warm welcome.
• Answer questions and provide information about the venue and local area.
• Collaborate with colleagues to ensure guests have a comfortable and smooth stay.

Skills

Customer service

Communication skills

Teamwork

Hospitality knowledge

Job description

Join the Story at Angels Share

“Where boutique style meets Scottish soul.”

Welcome to Angels Share, where boutique style meets famous Scottish hospitality. Set in the West End of Edinburgh, Angels Share is a place where every detail tells a story, from our elegant bar and boutique hotel rooms to Devil’s Cut, our function space where unforgettable evenings unfold. It’s where warm welcomes meet late nights, and where great service always comes with a smile (and maybe a dram)

ABOUT THE ROLE

As Receptionist, you’ll do more than ensure guests enjoy the warmest of welcomes. You’ll answer any questions they may have and work with your colleagues to ensure their stay is comfortable. It’s a busy and diverse role but one you’ll thrive in as you build on your experience and learn new skills. We’re always eager to be better tomorrow than we are today which makes for exciting and dynamic career opportunities.

WE ARE PROUD TO OFFER

• Some of the best Career Growth Opportunities in the industry.
• Flexible Shift Patterns – to fit around the other important things in life.
• A Competitive and Progressive salary
• A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. The lower figure is the hourly salary and the higher figure is the average hourly income across a year including tronc distribution for the role advertised.
• Stream – giving you direct access to your wages when you need them.
• Private Medical Cover on completion of one year’s service.
• Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year's service.
• 28 days paid Holiday per annum, inclusive of Bank Holidays.
• 25% Discount at all Glendola Leisure Venues.
• Annual Staff Events
• Opportunities to innovate and contribute to the growth of your business

GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY

Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life.