Research, Participation and Impact Lead

Right There; Glasgow; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

The People’s Pension

Cycle to Work scheme

Annual leave purchase

Job summary

Right There in Glasgow is seeking a Research, Participation & Impact Lead to strengthen how we learn, improve and communicate the difference we make across our programmes. You will unite research, evaluation, participation and impact reporting across For People, At Home and In The Community, turning evidence into practical recommendations and informed strategic decisions.

You will work with people with lived experience, partners and staff to test new approaches, produce compelling reports and

Qualifications

• Experience leading or delivering research, evaluation, participation or impact work.
• Strong qualitative and quantitative analysis with ability to identify what matters.
• Clear, engaging communication for different audiences, from teams to external stakeholders.
• Confidence facilitating workshops, consultations or engagement with a range of people.
• An ethical, inclusive, person-centred approach with understanding of trauma-informed practice.
• Strong project management skills and ability to balance priorities and influence colleagues.
• Commitment to Right There’s values and improving outcomes for people facing tough times.

Responsibilities

• Lead Right There’s research, participation and impact activity, informing strategy, service improvement and learning.
• Analyse programme performance, outcomes and lived-experience insights, turning information into clear recommendations.
• Strengthen monitoring, evaluation and reporting systems and support teams to use them confidently.
• Design inclusive and trauma-informed participation and co-production approaches so feedback shapes decisions.
• Research policy, best practice and sector developments; benchmark current work and coordinate responses.
• Test new approaches through projects and partnerships with governance and learning.
• Produce reports, briefings, consultation responses and evidence for tenders and stakeholder engagement.
• Represent Right There in local and national forums to build relationships that support learning and innovation.

Skills

Research leadership

Evaluation

Participation

Data analysis

Written and verbal communication

Project management

Stakeholder engagement

Trauma-informed practice

Job description

Can you turn evidence into impact and action - and make sure people’s voices shape how we enhance and deliver our programmes? We are looking for a Research, Participation & Impact Lead to strengthen how Right There learns, improves and communicates the difference we make.

You will bring together research, evaluation, participation and impact reporting across our For People, At Home and In The Community programmes. Working with colleagues, partners and people with lived experience, you will turn qualitative and quantitative evidence into practical recommendations, stronger services and informed strategic decisions.

Right There is a Scottish charity working to prevent people from becoming homeless or separated from the people they love. For more than 200 years, we have offered practical help, safe homes, emotional wellbeing support and strong community relationships.

Our vision is a world where everyone has an equal chance to create a safe and supportive place to call home. We work without judgement and tailor support to each person’s needs, strengths and aspirations.

Your Role

• Lead Right There’s research, participation and impact activity, ensuring it informs strategy, service improvement and organisational learning.
• Analyse programme performance, outcomes, lived-experience insight and external trends, turning complex information into clear recommendations.
• Strengthen practical, proportionate systems for monitoring, evaluation and reporting, and support teams to use them confidently.
• Design inclusive and trauma-informed participation and co-production approaches so feedback shapes decisions.
• Research policy, best practice and sector developments; benchmark Right There’s work and coordinate clear organisational responses.
• Test new approaches through scenario planning, focused projects and partnerships, with clear governance and learning.
• Produce compelling reports, briefings, consultation responses and evidence for tenders, grants and stakeholder engagement.
• Represent Right There in relevant local and national forums, building relationships that support learning, influence and innovation.

You will be curious, organised and confident working with people, data and evidence. You will build trust, ask thoughtful questions and make complex information useful, helping Right There make better decisions, demonstrate impact and keep improving.

You may come from research, monitoring and evaluation, participation, service improvement, impact reporting or social policy. Experience in charity, housing, homelessness, health, social care or community settings is welcome; what matters most is your ability to combine sound evidence with lived experience to improve outcomes.

What you will bring

• Experience leading or delivering research, evaluation, participation or impact work.
• Strong qualitative and quantitative analysis, with the judgement to identify what matters.
• Clear, engaging communication for different audiences, from programme teams to senior leaders and external stakeholders.
• Confidence facilitating workshops, consultation or engagement with a range of people.
• An ethical, inclusive and person-centred approach, with an understanding of trauma-informed practice.
• Strong project management skills and the ability to balance priorities, influence colleagues and work collaboratively.
• A commitment to Right There’s values and to improving outcomes for people facing tough times.

Our Offer

• The post holder will report to the Director of Programmes.
• Your normal working hours are 35 per week, worked Monday to Friday between the hours of 9am and 5pm, depending on the needs of the service, with 1-hour unpaid break.
• Your usual place of work is 15 Dava Street, Glasgow, G51 2JA. Hybrid working, minimum 3 days office based.
• Annual leave entitlement of 210 hours holiday (equivalent to 6 weeks) pro rata per year in the first year rising to 280 hours (equivalent to 8 weeks) pro rata per year in the second. This includes public holidays
• You will be automatically enrolled into the People’s Pension provided you meet the auto-enrolment criteria
• Cycle to Work scheme
• Option to purchase and sell annual leave