Research Officer

Abri View All Jobs; Bracknell; Hybrid; GBP 40,000 - 58,000; Full time

Benefits offered by this job

28 days holiday

Pension scheme up to 10%

Discounts with retailers

Life assurance 5x salary

Parental and family leave

Health and wellbeing packages

Flexible working

Free eye tests

Cycle to Work

Job summary

Abri is seeking an experienced researcher to own scoping, managing and delivering a wide range of primary and secondary research projects. You will design methodologies, gather robust evidence and turn findings into clear, action-focused recommendations used across Abri to shape services and decisions.

You will work within the Insight Team of about 20 colleagues, partnering with stakeholders to embed research into planning, design and delivery, and to drive real-world impact across the

Job description

In this role, you'll take ownership of scoping, managing and delivering a wide range of primary and secondary research projects. You'll bring both qualitative and quantitative skills, designing the right methodologies, gathering robust evidence and turning your findings into clear, action focused recommendations that teams across Abri can use. This role is in the Insight Team, which is a wider team of 20 colleagues providing performance management, forecasting, research, data analysis and customer and business insight. This role sits within the Research function, where you'll work closely with colleagues to understand the questions we need to answer and ensure research is embedded in how we plan, design and deliver our services. You'll use your market or business research experience to run multiple projects at once, choosing the right tools and approaches to uncover meaningful insight. From designing surveys and discussion guides to analysing data and producing high quality reports, you'll make sure our decisions are grounded in evidence. You'll also work closely with stakeholders across the organisation to ensure insights are understood, shared and acted on. We're specifically looking for someone with hands on experience in a market research or business research environment - not academic research - who knows how to deliver insight that drives real world impact. You'll be working from one of our offices (Eastleigh - SO50 6AD, Bracknell - RG12 1RF, Yeovil - BA22 8WN or London - W10 5BN) three days per week to connect and collaborate with colleagues, and the other two days can be worked remotely. We value genuine, authentic submissions, therefore we won't consider AI - generated applications, so please make sure you're sharing your own experiences and insights in your application.

• First stage: 28 September 2026 via Microsoft Teams.
• Second stage: week commencing 5 October 2026, in person interview at one of our offices., We'll review and interview suitable candidates as they apply.

Abri is a large housing provider who own and manage more than 58,000 homes and various community assets, serving around 113,000 customers across the South of England.

We believe everyone has the right to a good quality safe, warm and sustainable home in a community where they can belong, grow and thrive. What does that look like in real terms? We're investing £689m over the next ten years in our existing homes to improve building safety and make them more energy efficient.

We're delivering 10,000 homes by 2030, ensuring affordable housing is built where it's needed most

• 28 days holiday + the opportunity to buy and sell holiday
• Generous pension scheme with contributions up to 10%
• Money off tons of high street and online retailers
• Life assurance of 5x your annual salary
• Generous parental and family leave
• Health and wellbeing packages
• Flexible working
• Free eye tests
• Cycle to Work scheme,

We've all got different backgrounds, strengths and experiences. But we share the same values. It's these shared values that bring us together as one team. Our colleagues embrace these every day. Be the difference to our customers and colleagues, always curious and look for better solutions, achieve together by working in partnership with others, own it openly through working with others in an open and honest way, and finally embrace possibility and see changes and challenges as welcomed opportunities. We also expect our colleagues to share Abri's commitment to safeguarding and promoting the welfare of children, young people and adults. If you share our values and want to make a real difference in the world, you're on to a winner and we'd love to hear from you! Be yourself We're committed to promoting an inclusive culture. We welcome and respect the individual differences, life experiences and knowledge that all our colleagues bring into the workplace, and we value their contribution to our amazing company. Everyone is different, everyone is unique.

Customer Positive

We welcome applications from Abri customers and we provide an opportunity for applicants to let us know if they are a customer as part of the application process. When customers meet the essential criteria of the role, we will commit to interview at least two customers as part of our Customer Positive scheme.

Flexible working

We recognise the benefits flexible working can bring and we aim to support colleagues who need to work flexibly wherever we can, provided the needs of both Abri and the colleague can be met. Please feel free to let us know about any flexibility you might need when applying for this role. We can't promise to give you exactly what you want, but we do promise to consider it fully.