Research Manager

Description This; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Nationwide is seeking a Research & Insights Manager to help us understand how our brand and communications perform and how insight shapes decisions. You’ll lead qualitative and quantitative research with sampling design and the judgement to choose the right approach for each business question.

In the Marketing Effectiveness, Analytics and Brand Performance team, you’ll own a continuous brand tracker and a broader portfolio of research, with governance and stakeholder management, and line

Qualifications

• Strong qualitative and quantitative expertise, including sampling design.
• Judgement to choose the right research approach for each business question.
• Experience in governance, supplier and stakeholder management.
• Line management of junior colleagues.

Responsibilities

• Own a strategically important continuous brand tracker and a wider portfolio of research.
• Ensure accuracy and methodological integrity reported to the Executive Committee and Board.
• Combine expert research delivery with governance, supplier and stakeholder management.

Job description

As a Research & Insights Manager, you’ll help Nationwide understand how our brand and communications are performing, where we can have the greatest impact for customers and members, and how insight can shape future decisions. We’re looking for an experienced, curious and commercially minded researcher with strong qualitative and quantitative expertise, including sampling design and the judgement to choose the right approach for each business question.

Working within our Marketing Effectiveness, Analytics and Brand Performance team, you’ll own a strategically important continuous brand tracker and a wider portfolio of research. One of the tracker’s key metrics is reported to the Executive Committee and Board, so accuracy, methodological integrity and confidence in the data are critical. You’ll combine expert research delivery with strong governance, supplier and stakeholder management, and the line management of a junior colleague.

At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.

For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon or London office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.