Research and Strategy Manager - (relocation to Qatar)
Our client is looking for an experienced Research and Strategy Manager to support the development of its award-winning onboard experience through insight-led planning, product innovation, and strategic alignment. Based in Doha, this role is ideal for candidates with a background in consulting, insights, or premium travel industries—particularly those experienced in benchmarking, customer analysis, and concept-to-execution research.
What You’ll Be Doing:
- Lead strategic research initiatives including voice-of-customer programmes, competitive benchmarking, and macro-environmental scanning to support product innovation.
- Translate data and insights into actionable strategies and structured recommendations aligned with long-term vision and commercial objectives.
- Collaborate with senior leadership (SVP/VP) to inform product planning, cost justifications, and opportunity prioritisation across multiple domains.
- Create detailed business cases for new cabin products, IFE/connectivity upgrades, seating innovations and onboard service initiatives.
- Utilise financial modelling and ROI analysis to support investment decisions and roadmap planning.
- Monitor consumer and technology trends across aviation, hospitality, luxury travel and lifestyle sectors to guide product direction.
- Manage passenger research (quantitative/qualitative) and develop robust market and trend analysis frameworks.
- Lead or support process improvement initiatives including SOP development, KPI design, and efficiency enhancements.
- Maintain and update competitor intelligence tools, dashboards and insight platforms to support strategic reviews.
- Drive the use of AI tools and large-scale data analytics to uncover deeper insights and trend signals.
- Prepare high-quality strategic presentations, reports and dashboards for senior leadership and executive steering committees.
- Contribute to the delivery of customer experience transformation projects through structured, insight-led contributions.
Required Qualifications, Skills & Experience:
- Bachelor’s or Masters’ degree in Business, Strategy, Aviation, or related field.
- Minimum 7 years’ experience in strategy, product insights, research, or consulting—preferably in aviation, travel, hospitality, or luxury sectors.
- Experience with Lean Six Sigma, process improvement, or KPI framework design (Green Belt or above preferred).
- Proficiency in customer and competitor intelligence, with a strong understanding of global consumer behaviours and trends.
- Skilled in financial modelling, business case development, and data storytelling for senior audiences.
- Strong analytical mindset with the ability to operate across ambiguity and drive clarity through structured insight.
- Excellent communication skills—verbal, written, and visual—able to influence stakeholders with high-impact presentations.
- Advanced user of MS Excel and PowerPoint, ideally with dashboarding and reporting experience.
- Applicants must be willing to relocate to Qatar.
We are an equal opportunities employer and welcome applications from all qualified candidates.