Research and Insight Marketing Manager

Cambridge & Counties Bank; Leicester; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid working policy

Private Medical Insurance

Life Cover 4x salary

Pension contributions 10%

Annual leave 30 days

Job summary

Cambridge & Counties Bank is seeking an insights-driven professional to translate research and feedback into strategic recommendations that drive customer value.

You will influence business decisions with actionable, customer-led insights and work across teams to improve offerings and outcomes.

Qualifications

• Candidates should have a degree or equivalent in market research/analysis or relevant experience.
• Experience in research agency management including briefs and evaluating ideas.
• Strong knowledge of research principles and new methodologies.

Responsibilities

• Translate research, customer and broker feedback into actionable insights and strategic recommendations.
• Drive customer-led decisions to increase value and support business strategy.

Skills

Research management

Agency management

Negotiation skills

Relationship management

Conduct risk awareness

Attention to detail

Workload management

Education

Degree in market research/analysis

Job description

We are looking for someone to be the engine of insights across the bank; translating research, customer and broker feedback into compelling conclusions and strategic recommendations.

You would play a pivotal role in helping the business make better, customer led recommendations which ultimately drive customer value through the delivery of compelling and actionable insights.

If you have professional experience working in a B2B Financial Services Marketing environment, then we would love to hear from you!

About you

For this role you will need the following skills and experience:

• A degree or equivalent in market research/ analysis, or equivalent professional experience
• Research agency management experience including writing briefs, managing and evaluating design ideas
• Excellent knowledge of research principles and practice/ methodologies, including new methods of research
• Ability to manage personal workload and priorities effectively
• Negotiation and relationship management skills, including agency management experience
• Knowledge of BCOB/ FCA regulations to take an effective role in approvals
• An understanding of Conduct Risks & a customer first approach
• Ability to work on one’s own initiative and contribute to a team environment
• Elevated levels of accuracy and attention to detail
• Budget management experience desirable

What we offer

• 10% employer pension contributions
• Bonus Scheme
• 30 days' holiday plus Bank Holidays
• Sell Holiday scheme
• Hybrid working policy as standard and other flexible working options welcomed
• Private Medical Insurance including optical and dental cover from day one
• Life Cover at 4x salary from day one
• Income Protection cover
• Salary Sacrifice Cycle to Work Scheme
• Salary Sacrifice Electric Car Scheme
• Interest-free personal loans for various purposes
• Perkbox membership (discounts on shopping, restaurants, cinema, and lots more)
• Enhanced Maternity and Paternity Pay policies
• Various learning and development opportunities available
• Free tea, coffee and milk
• Christmas and summer parties
• A Wellbeing team, a Colleague Forum, a Green Environmental Action Team, Charities Committee and numerous opportunities to give back to the community, and more …

Diversity and Inclusion

Our aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.

We are committed to equal treatment of all colleagues and potential colleagues, including those with criminal records.

If you are successful in your application for employment, we will carry out pre-employment screening including use of the Disclosure and Barring Service (DBS).

Thank you.