Research Administrative Assistant

Saarthy; Cheltenham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading company in the support services industry is seeking a Research Administrative Assistant. This full-time, entry-level role involves effective communication, data management, and general administrative tasks. The successful candidate will support the Head of Research and uphold values of equality and diversity.

Qualifications

• Entry-level position requiring effective communication and organizational skills.
• Proficiency in Microsoft Office applications is essential.

Responsibilities

• Communicate with colleagues and external teams, maintaining professionalism.
• Handle administrative tasks and maintain accurate records.
• Provide proactive customer service and support senior staff.

Skills

Communication

Customer Service

Data Entry

Organization

Tools

Microsoft Office

Job description

Join to apply for the Research Administrative Assistant role at Saarthy Travel Solutions.

Job Responsibilities

1. Communicate effectively with colleagues, external research teams, universities, managers, and the public, maintaining professionalism at all times.
2. Handle calls, faxes, mail, and emails, ensuring issues are addressed or forwarded promptly.
3. Use Microsoft Office applications, including Word and Excel, for documentation and data entry.
4. Participate in team meetings, suggest improvements, and implement changes under guidance.
5. Provide proactive customer service, assisting with inquiries and covering for colleagues as needed.
6. Maintain accurate and up-to-date research spreadsheets and information systems, including data entry and retrieval.
7. Prioritize and organize workload to meet deadlines, alerting colleagues to potential issues.
8. Keep all files, systems, and paperwork current and secure, complying with departmental procedures.
9. Perform general administrative tasks, such as photocopying, correspondence, and ordering supplies.
10. Support the Head of Research and Development and Senior Research Governance Administrator with additional tasks.
11. Uphold values of equality, diversity, and respectful treatment in all interactions.

Additional Information

This role is entry-level, full-time, within the administrative function in the support services industry. Refer to the Job Description/Person Specification for qualification, training, and experience requirements.