Repairs Scheduler

Service Care Solutions; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A dynamic service provider in London is seeking a Repairs Scheduler to optimize workloads and manage customer interactions. Ideal candidates will have experience in scheduling within the maintenance sector, strong customer service abilities, and proficient IT skills. This role offers a competitive pay rate and opportunities for career development.

Benefits

£250 Training Allowance

Dedicated Specialist Consultant

Daily Payroll Runs

Referral and Loyalty Bonus Schemes

Sign Up Bonus

Free Compliance Checks

Qualifications

• Proven experience in scheduling or coordinating workloads within repairs, maintenance, or housing environments.
• Strong organizational skills and excellent customer service ability.
• Ability to manage competing priorities efficiently.

Responsibilities

• Schedule and allocate workloads for operatives and contractors to meet KPI targets.
• Monitor daily repairs progress and update customers regularly.
• Respond promptly to customer enquiries while adhering to policies.
• Support the Repairs team with administrative tasks and maintain accurate records.
• Collaborate with colleagues and contractors to deliver outstanding service.

Skills

Scheduling experience

Customer service skills

IT literacy

Organizational skills

Job description

Now Hiring: Repairs Scheduler

Are you an organized and proactive professional looking to make a difference in a dynamic environment? We are currently recruiting a Repairs Scheduler to join our busy Repairs Team in London SE1. This contract position offers an exciting opportunity to contribute to delivering high-quality repair and maintenance services, with the potential to become permanent for the right candidate.

Repairs Scheduler Responsibilities

• Scheduling and allocating workloads for operatives and contractors to optimize productivity and meet KPI targets
• Monitoring daily repairs progress and updating customers regularly to ensure transparency and satisfaction
• Managing and responding promptly to customer enquiries, adhering to policies and data protection standards
• Supporting the Repairs team with administrative tasks, including system updates, raising purchase orders, and maintaining accurate records
• Collaborating effectively with colleagues and contractors to deliver outstanding service

Candidates should have proven experience in scheduling or coordinating workloads within repairs, maintenance, or housing environments. Strong organizational skills, excellent customer service ability, and IT literacy are essential to succeed. The role demands someone who can remain calm under pressure and manage competing priorities efficiently.

Candidate Requirements

• Experience in scheduling or coordinating workloads
• Customer service skills, comfortable liaising with residents and contractors
• Strong IT and administrative skills to ensure accurate record-keeping and system operation
• Ability to prioritize and manage workloads in a fast-paced environment
• Experience working within repairs, maintenance, or housing sectors preferred

Benefits of Working with Us

• £250 Training Allowance to support your ongoing development
• Dedicated Specialist Consultant committed to your success
• Work with thousands of clients nationwide, gaining extensive industry exposure
• Daily Payroll Runs for prompt payments
• Free Candidate Registrations to streamline your job search
• Referral and Loyalty Bonus Schemes as added incentives
• Sign Up Bonus to kickstart your new role
• Free Compliance Checks ensuring a smooth onboarding process

Salary / Pay Rate

£16.55 LTD.

How to Apply

If you meet the requirements and are interested in this Repairs Scheduler opportunity, please send your CV to George at Service Care Solutions.

Email: (url removed) Phone: (phone number removed)

Take the next step in your career today—apply now to become a key part of our Repairs Team