Repair Technician

Job Advert; Wellingborough; On-site; GBP 28,000 - 32,000; Full time

Benefits offered by this job

23 days holiday + bank holidays

Pension scheme with employer/contrib

Life assurance cover (3x salary)

OEM Certified Repair Technician path

Retail discounts and customer offers

Ongoing training and development

Opportunity to join a growing global\n

Global organisation

Job summary

OA in Wellingborough is recruiting a Repair Technician to diagnose and repair smartphones and devices. You will use OEM tools to fault-find, disassemble, replace components and test post-repair, while maintaining accurate records and meeting daily output targets.

You'll join a team that supports major brands and offers ongoing training, potential OEM certification, and a pension/benefits package. Prior electronics repair experience is essential.

Qualifications

• Experience in electronics repair or test environment.
• Strong diagnostic and troubleshooting skills.
• Good computer literacy (Office and online systems).
• Ability to follow processes, SOPs and instructions.
• Knowledge of iOS, Apple devices and Mac systems is advantageous.
• Experience with hand/power tools and testing equipment is beneficial.

Responsibilities

• Diagnose and troubleshoot mobile phone faults using OEM tools.
• Carry out modular repairs, device disassembly, component replacement and reassembly.
• Identify and order correct replacement components from OEM suppliers.
• Maintain high repair quality, accuracy and detailed repair records.
• Meet daily repair output targets while upholding quality standards.
• Support colleagues through knowledge sharing and guidance.
• Assist customer service with repair queries and escalations.

Skills

Electronics repair

Fault diagnosis

Team collaboration

Tools

OEM tools

Job description

Role:Repair Technician

Location: Wellingborough

Hours:Monday to Friday, shift pattern 6:00AM - 14:00PM / 14:00PM - 22:00PM

Late shift will incur an allowance of 25% between 17:00PM - 22:00PM

Salary: £28,000 - £32,000 per annum

OA are currently looking to recruit for an experienced Repair Technicians to join a well-established client based in Wellingborough.

This is an excellent opportunity for someone with a strong electronics background who enjoys fault-finding, diagnostics and smartphone repairs. You'll be joining a business that supports globally recognised brands across the full product lifecycle, from testing and configuration through to repair and refurbishment.

What's in it for you?

• 23 days holiday + bank holidays
• Pension scheme with employer contribution
• Life assurance cover (3x salary)
• Opportunity to become a Certified Repair Technician (OEM approved)
• Access to additional perks after probation, including retail discounts and customer offers
• Ongoing training and development opportunities
• Opportunity to join a growing global organisation

Duties of a Repair Technician:

• Diagnose and troubleshoot mobile phone faults using OEM tools and testing software.
• Carry out modular repairs, including device disassembly, component replacement, reassembly and post-repair testing.
• Identify and order the correct replacement components from OEM suppliers.
• Maintain high standards of repair quality, accuracy and attention to detail.
• Complete repair records and update internal systems accurately.
• Work towards and maintain OEM Certified Repair Technician status through online training.
• Meet daily repair output targets whilst maintaining quality standards.
• Support colleagues through knowledge sharing, cross-training and technical guidance.
• Identify and elevate technical, quality or process issues where required.
• Support customer service teams with repair queries and escalations.

What we would like from you:

• Previous experience within an electronics repair or test environment
• Strong diagnostic, troubleshooting and problem-solving skills.
• Good computer literacy, including Microsoft Office and online systems.
• Ability to follow processes, work instructions and standard operating procedures.
• Comfortable working in a fast-paced electronics or technical environment
• Good communication skills and ability to work effectively as part of a team.
• Willingness to learn, develop new skills and support continuous improvement.
• Knowledge of iOS, Apple devices and Mac systems would be advantageous.
• Experience using hand/power tools, multimeters or automated testing equipment would be beneficial.