Rental Sales Agent

Europcar Ireland; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Europcar Ireland is seeking Rental Sales Agents for their West Drayton location. The role involves providing exceptional customer service and selling additional products to enhance the customer experience. Candidates should possess a valid driving license and demonstrate strong communication and sales skills. This position offers a competitive salary, commission opportunities, and various employee benefits.

Benefits

Competitive Basic Salary

Enhanced Maternity and Adoption Leave

Pension and life insurance scheme

Discounted car hire rates

20% discount on EE mobile phone contracts

Confidential legal and support service

Career progression and development

Qualifications

• Full, valid clean driving licence with a minimum of 4 years driving experience.
• Ability to influence others and work as part of a team.
• Positive attitude and professional appearance.

Responsibilities

• Provide a high-quality rental service to meet customer needs.
• Sell the company’s services and products to achieve targets.
• Handle telephone enquiries in a polite and professional manner.

Skills

Customer service

Communication

Sales

Teamwork

Time management

Job description

Europcar is looking for Rental Sales Agents

Would you like to be part of the Europcar team? Are you someone who enjoys and excels in customer facing roles? Do you enjoy achieving targets and working as part of a diverse team? We are looking for Rental Sales Agents at our West Drayton location to work as part of our team on the front desk.

You will be working in a fast paced environment where the customer is at the centre of everything we do. You will be responsible for providing a world class customer facing service whilst offering our range of additional products and services to make their onward journey easier. Through our service approach to sales, you’ll also have the opportunity to earn some serious commission!

What we can offer you:

Competitive Basic Salary

Enhanced Maternity and Adoption Leave (subject to service and earning qualifications)

Pension and a life insurance scheme

Discounted car hire rates across our network

20% discount on EE mobile phone contracts*

Confidential legal and support service through BUPA

Career progression and development

Provide a high quality rental service to meet customer needs.

To be commercially aware and recognise and report on prospective business opportunities and

competitor activity.

Sell the company’s services and products to achieve targets.

Handle telephone enquiries in a polite and professional manner.

Accurately complete all rental administration and vehicle documentation as well as the reporting of damage.

Responsibility for cash, vehicles, premises and customer safety.

Key skills and attributes required:

A full, valid clean driving licence, with a minimum of 4 years driving experience is required

Ability to work as part of a team.

Communicate clearly, verbally and in writing.

A positive attitude and professional appearance.

Ability to influence others.

Enthusiastic about selling and can respond positively to objections.

Manages time effectively and completes tasks required.

Ability to prioritise and remain organised when working under pressure.

Ability to work to procedures and follow instruction.

If you believe you have what it takes to become a successful Rental Sales Agent within Europcar, then please apply today!

Agencies - Please do not send any speculative candidates or CVs in response to this advert. The Company will not accept any terms and conditions based on speculative applications being sent.

Europcar Mobility Group

Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together.

We offer to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles.

Our brands address differentiated needs, use cases and expectations: Europcar - a global leader of car rental and light commercial vehicle rental, with a premium positioning, Goldcar - a frontrunner at providing low-cost car rental services in Europe, and Fox-Rent-A-Car, one of the main players in the car rental market in the US, with a "value for money" positioning.

Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 8,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries.

At the end of the 19th century, the car was a luxury reserved for the elite, but interested everyone, attracting crowds: in 1898, the first car show was held in Paris.

Car rental will see the light a few years later, across the Atlantic, but its development will be stopped by the first and then by the Second World Wars.

In the aftermath of the war, a Parisian entrepreneur revived the idea: “If you can’t afford to buy a car, why not rent one when you need it?”. His name was Raoul-Louis Mattei and in 1949, he created "L'Abonnement Automobile": a company that would later become the Compagnie Internationale Europcars, then Europcar. Its headquarters, located 11 rue du Champ de Mars also included a rental agency. The company's success was rapid, as car rental responded to a real need.

In 1951, l’Abonnement Automobile was the first company for car rental without a driver and its fleet counted 750 4 CV. Now, the Europcar Mobility Group has over 200,000 vehicles on average in its fleet and serves 5 million customers in more than 140 countries. But the vision our Group was founded upon remains the same, while being more relevant and promising than ever, as we are entering the usage and sharing economy era !