Renewals Manager, Digital Experience Enterprise Sales

Adobe; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading company in digital experiences seeks a Renewals Manager to lead their Enterprise Renewals team. This role focuses on maintaining and growing the Digital Experience business with enterprise clients in UKI & MEA. The ideal candidate will have strong leadership skills, proven experience in managing complex accounts, and a passion for customer satisfaction.

Qualifications

• Proven leadership and people management experience.
• Experience managing large, complex accounts at senior levels.

Responsibilities

• Lead, manage, and develop your Enterprise Renewals team.
• Develop strategies to retain customers and identify upsell opportunities.
• Achieve monthly and quarterly revenue goals.

Skills

Customer-facing skills

Presentation skills

Executive communication

Relationship building

Leadership

People management

Job description

Renewals Manager, Digital Experience Enterprise Sales

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Job Overview

Changing the world through digital experiences is what Adobe’s all about. We empower everyone—from emerging artists to global brands—to design and deliver exceptional digital experiences. We’re passionate about helping people create beautiful images, videos, and apps, and transforming how companies interact with customers across screens.

Our mission is to hire the best talent and create an inclusive environment where everyone is respected and has equal opportunity. We believe innovation can come from anywhere, and your ideas could be the next big thing!

About Adobe Clouds

Adobe’s core businesses are Digital Media (DMe) and Digital Experience (DX). These include our creative, document, and experience clouds, driving digital transformation across industries. We enable our customers to create, publish, promote, and monetize content everywhere through personalized experiences. If you want to shape the future, Adobe is the place to be!

The Opportunity

This role is part of Adobe’s Enterprise Renewals team, focusing on maintaining and growing our Digital Experience business with enterprise clients in UKI & MEA. You will manage a team of Renewal Sales Specialists, with success measured by quota attainment, revenue growth, and strategic customer wins.

Responsibilities

1. Lead, manage, and develop your Enterprise Renewals team, including mentoring and training.
2. Develop strategies to retain customers, improve satisfaction, and identify upsell opportunities.
3. Achieve monthly and quarterly revenue goals.
4. Hire, empower, and train team members for optimal performance.
5. Oversee daily activities to meet sales and management objectives.
6. Maintain operational processes for pipeline and opportunity management.
7. Provide activity reports, forecasts, and feedback to sales management.
8. Collaborate with Marketing, Customer Success, and Product teams for training and campaigns.

Qualifications

• Excellent customer-facing, presentation, and executive communication skills.
• Ability to build positive relationships and grow revenue streams.
• Proven leadership and people management experience.
• Experience managing large, complex accounts at senior levels.
• Willingness to travel approximately 10-25% as needed.

At Adobe, you'll find an exceptional work environment recognized worldwide, with ongoing feedback and growth opportunities. Discover more about our culture on the Adobe Life blog and benefits at Rewards.adobe.com.

Adobe is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. For accommodations, contact [e-mail] or call [phone].