Renewals Manager, Digital Experience Enterprise Sales

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Adobe Clouds

The Adobe brand is built on two core businesses; Digital Media (DMe) and Digital Experience (DX). DMe and DX incorporate our creative, document and experience clouds and combined, they drive experiential digital transformation across every industry and sector. In fact, Adobe are the only organisation able to deliver the complete solution: We help our customers to create, publish, promote, manage and monetise content everywhere and anywhere, through personalised experience. If you want to play a part in building the future, Adobe is an outstanding place to be!

The opportunity

Adobe's Enterprise Renewals team focuses on maintaining and growing our Digital Experience business to our enterprise customers. This position will manage a team of Renewal Sales Specialists to run our Enterprise Renewals business for UKI&MEA. Success metrics for the position are team-wide quota attainment, total revenue growth, and strategic customer wins in your territory.

What you’ll do:

• Own, drive and be accountable for the execution and success of your Enterprise Renewals team, with responsibility for their growth, mentoring and training

• Build long-term strategy, and operationalize our overall approach to retain customers, increase customer satisfaction, and identify upsell opportunities across the customer base

• Meet monthly and quarterly goals for revenue-based quota carrying inside sales renewals team

• Hire, empower, mentor and provide training to increase efficiency and abilities of employees

• Direct day to day activities to ensure that all sales quota and management objectives are met

• Own a strong operational process around pipeline and opportunity to drive maximum efficiency and performance from our team

• Provide detailed activity reports, opportunity management, quotes, and weekly, monthly, and quarterly forecasting as well as verbal feedback to sales management

• Collaborate with Marketing, client success, and Product Management teams for training, building campaigns and providing customer/prospect feedback

What you need to succeed

• Strong customer-facing and presentation skills; and executive-level communication and interpersonal skills

• Ability to establish and cultivate positive relationships with existing customers to grow existing revenue streams to meet or exceed objectives

• Shown people manager and business leader

• Expertise and experience taking care of large, complicated accounts at the most senior IT and business levels

• Willingness to travel as needed, approx. 10 – 25% as needed

As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.

Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realise that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, emailaccommodations@adobe.comor call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.