Renewals Account Manager - Intellectual Property

TN United Kingdom; London; Hybrid; GBP 40,000 - 70,000; Full time

Job summary

An exciting opportunity has arisen for a Renewal Account Manager in the Intellectual Property team. This role involves championing innovative IP products and maintaining successful client relationships. The ideal candidate will have over five years of experience in B2B sales and account management, with proficiency in Salesforce.com. You'll be responsible for driving revenue through renewals and upselling, while collaborating with internal teams to ensure client satisfaction. This hybrid role offers the chance to work flexibly while making a significant impact in a dynamic environment.

Qualifications

• 5+ years of experience in B2B sales and account management.
• Strong analytical skills to interpret data and develop action plans.

Responsibilities

• Advocate for clients to ensure positive outcomes.
• Identify and pursue upsell opportunities.
• Manage renewal orders via Salesforce.com.

Skills

B2B Sales

Account Management

Salesforce.com

Data Analysis

Tools

Salesforce.com

Job description

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Renewals Account Manager - Intellectual Property, London

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Client:

Clarivate

Location:

London, United Kingdom

Job Category:

-

EU work permit required:

Yes

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Job Reference:

2cf0b29502bd

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

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Job Description:

We are looking for a Renewal Account Manager to join our Intellectual Property team. This is an exciting opportunity to champion our IP products including CompuMark, Derwent, Innography, and Darts IP. If you have experience in maintaining successful client relationships, managing renewals, driving incremental revenue, and providing cross-functional insights on product and process improvements, we would love to hear from you!

About You – experience, education, skills, and accomplishments

• 5+ years of experience in B2B sales
• 5+ years in account management, business development, or renewals roles
• At least 1 year of experience with Salesforce.com or similar CRM platforms

Preferred Qualifications

• Understanding of consultative selling and strategic account management
• Experience in IP, subscription sales, or information services
• Ability to work independently and collaboratively, making data-driven decisions
• Proficiency in Salesforce.com and relevant programs
• Strong analytical skills to interpret data and develop action plans

Key Responsibilities

• Advocate for clients and Clarivate to ensure positive outcomes
• Identify and pursue upsell opportunities
• Collaborate with internal teams to resolve issues
• Manage renewal orders via SFDC and customer portals
• Provide weekly reports to management
• Conduct regular account reviews and provide status updates
• Continuously learn about Clarivate products and offerings

About the Team

This role reports to the Sr. Director, Renewal Sales, IP segment, collaborating across North America and EMEA teams.

Hours of Work

Full-time, permanent, hybrid role based in London, 2-3 days in the office per week.

We are committed to equal employment opportunities and comply with all applicable non-discrimination laws.