Renewable Energy Sales Support Administrator

Enmase Group; Cheltenham; On-site; GBP 23,000 - 28,000; Full time

Job summary

Enmase Group near Cheltenham is seeking a Business and Sales Support Administrator to join the sales and operations teams. The role involves processing customer orders, keeping records, and liaising with residential and trade customers by phone and email.

You will be organised, precise and able to juggle priorities in a busy environment, with opportunities to develop your systems, CRM usage (HubSpot or similar) and ERP familiarity, and to support marketing administration.

Qualifications

• Experience in administration, sales support or order processing.
• Strong attention to detail and ability to manage multiple tasks.
• Proficient communication by phone, email and in person.

Responsibilities

• Process customer purchase orders accurately and advance them through stages.
• Maintain clear records and inform customers of updates.
• Support sales with day-to-day administration and customer needs.
• Respond to enquiries from residential, trade customers, wholesalers and installers.
• Keep CRM and records up to date with accurate information.
• Prepare updates and reports for sales and operations teams.
• Assist marketing administration and CRM activities as required.
• Identify improvements to administrative processes and customer support.

Skills

Administration

Sales support

Order processing

Attention to detail

Time management

Communication

MS Office

CRM systems

HubSpot

Xero/ERP experience

Renewable energy interest

Tools

HubSpot

CRM systems

Xero

Oracle

Microsoft Excel

ERP systems

Job description

Enmase Group near Cheltenham is seeking a Business and Sales Support Administrator to join the sales and operations teams. The role involves processing customer orders, keeping records, and liaising with residential and trade customers by phone and email.

You will be organised, precise and able to juggle priorities in a busy environment, with opportunities to develop your systems, CRM usage (HubSpot or similar) and ERP familiarity, and to support marketing administration.