Renal Medical Secretary

Lancashire Teaching Hospital NHS Foundation Trust; Preston; On-site; GBP 18,000 - 24,000; Part time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust in Preston is inviting applications for a part-time Medical Secretary in the Renal Department of Royal Preston Hospital. You will provide high-quality administrative support, manage audio typing, diary management, and coordinate with clinical staff.

The role requires excellent interpersonal and communication skills, the ability to work as part of a team and independently, and comfort with Trust IT systems and Microsoft Office.

Qualifications

• Audio typing, diary management and excellent telephone manner.
• Experience of Trust IT systems and secretarial roles in hospital settings.
• Ability to work well within a busy, team-based environment and on own initiative.
• Typing speed of 60 wpm.

Responsibilities

• Be the point of contact for day-to-day enquiries and refer to senior staff when needed.
• Organise incoming and outgoing correspondence and manage routine telephone enquiries.
• Coordinate and liaise with clinical colleagues and other staff as required.
• Provide efficient secretarial support within the Renal Department at Royal Preston Hospital.

Skills

Audio typing

Diary management

Telephone skills

Time management

Microsoft Office

Interpersonal skills

Education

RSA or equivalent typing qualification

Good General Education

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Email

Internet

Job description

The post holder(s) will demonstrate excellent organisational and communication skills by being the point of contact for day to day enquiries, referring where necessary to more senior staff.

Organising incoming and outgoing correspondence, dealing with routine telephone enquiries as appropriate and referring to appropriate person as necessary.

Coordinate and liaise with Clinical Colleagues and all other staff wherever necessary.

An opportunity has arisen for a part-time Medical Secretary. We are looking for a dynamic, enthusiastic and forward thinking individual to work with us in the Renal Department at Royal Preston Hospital.

You will need to possess excellent interpersonal, organisational, communication and keyboard skills and must be able to work well as part of a team and on your own initiative.

Good communication and interpersonal skills, friendly approach, enthusiasm and motivation are essential as you will be dealing with doctors, other health care professionals, and crucially patients.

You will be a self-motivated individual with proven secretarial skills which include audio typing, diary management, and an excellent telephone manner. You will be calm under pressure as this is a very busy and at times demanding environment with a willingness to undertake and learn new tasks.

Experience of Trust IT systems, experience in a secretarial job and the ability to work without supervision are essential to this role.

This is an excellent and exciting opportunity to join the Renal Department which is a very busy and fast paced department providing patient care across Lancashire & South Cumbria, East Lancashire, Blackpool & Fylde and surrounding areas.

We are looking for individuals who ideally have previous experience in hospital administration. You will ensure the efficient channelling of communication between medical staff, GPs, patients, relatives, members of the public and other disciplines within the Trust.

You will need to have strong time management skills coupled with computer literacy in all components of Microsoft office applications.

A desire to improve and succeed and the ability to generate real energy and enthusiasm in the work that you do are essential to the role.

Knowledge and experience of office procedures are essential - we don't want to just throw you in at the deep end so we are looking for someone who knows what it's like to work in an office team environment. However, as all offices and systems are different, you will receive full training when you start so there will be plenty of opportunity to grow and develop new skills as well as show us what you can do with yours. The ability to use your initiative and work as a member of a busy team is essential.

• Good General Education
• Typing speed of 60 wpm
• RSA or equivalent typing qualification

Knowledge and Experience

Essential criteria

• Efficient in the use of Microsoft Word for Windows
• Significant previous secretarial experience
• Experience of Excel, power Point, email and internet
• Advanced knowledge of medical terminology

Lancashire Teaching Hospitals NHS Foundation Trust forms one of the major acute Trusts in the North West with a complement of over 1000 beds for a local population of 390,000 and a regional population of 1.5 million.