Removals Telesales Advisor

Red Recruits; Dartford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Join a dynamic and supportive team as a Removals Telesales Advisor, where you will engage with customers and provide expert advice on relocation services. This role offers a unique blend of sales and logistics responsibilities, allowing you to make a real difference in people's lives. With a global leader in international removals, you will benefit from opportunities for professional growth and development within a collaborative environment. If you thrive in a fast-paced setting and are driven by targets, this is the perfect opportunity for you to shine and contribute to a meaningful cause.

Benefits

Opportunities for career development

Collaborative team environment

Dynamic work setting

Supportive management

Daily challenges and rewards

Qualifications

• Proven experience in telesales or customer service roles involving sales.
• Strong communication and negotiation skills are essential.

Responsibilities

• Handle inbound and outbound sales inquiries, converting leads into bookings.
• Build strong relationships with customers and offer tailored solutions.

Skills

Communication Skills

Negotiation Skills

Sales Skills

Customer Service

Proactive Mindset

Tools

Microsoft Office

CRM Systems

Job description

Our long-standing client is a global leader in international removals and shipping, specializing in helping individuals, families, and businesses relocate across the globe.

They are currently seeking a Removals Telesales Advisor to join their growing team in Dartford.

Role Overview:

As a Removals Telesales Advisor, you will be responsible for handling inbound and outbound sales inquiries, converting leads into bookings, and providing expert advice on moves.

Your primary goal is to engage with potential customers, understand their moving needs, and offer tailored solutions that ensure a smooth relocation process.

Key responsibilities:

1. Respond to inbound inquiries via phone and email, converting leads into confirmed bookings.
2. Conduct outbound calls to follow up on quotes and generate new business opportunities.
3. Provide expert advice on moving services.
4. Build strong relationships with customers by understanding their needs and offering suitable solutions.
5. Work towards individual and team sales targets to contribute to business growth.
6. Accurately record customer interactions and maintain up-to-date CRM records.
7. Collaborate with the operations team to ensure smooth execution of services.

Experience in removals isn't essential, but proven experience in telesales, sales, or a customer service role involving sales is essential.

Key Requirements:

1. Strong communication and negotiation skills with the ability to close sales confidently.
2. Ability to work in a fast-paced environment while maintaining high levels of accuracy.
3. Proactive, self-motivated, and target-driven mindset.
4. Proficiency in Microsoft Office and CRM systems.

This role is ideal for someone who enjoys interacting with customers while managing a blend of sales and logistics responsibilities.

Why Work with Our Client?

1. Global Leader: Be part of a company with over 40 years of experience helping individuals, families, and businesses relocate worldwide.
2. Supportive Team: Join a welcoming, collaborative group in Croydon, dedicated to delivering top-notch customer service.
3. Professional Growth: Opportunities for career development and skill enhancement in a dynamic, fast-moving industry.
4. Rewarding Work: Every day brings new challenges and the chance to make a difference in people's lives.

If this sounds like the perfect opportunity for you, or if you know someone who would be a great fit, don't hesitate to reach out!

Contact us today: [e-mail]

Call us: 01376 503567