Remote Witness Care Officer – Chelmsford

Jobs at Kent Police and Essex Police; Chelmsford; Remote; GBP 27,000 - 33,000; Full time

Job summary

Kent Police and Essex Police are seeking a Witness Care Officer (Chelmsford) to join the Witness Care Unit, Crime and Public Protection Command. You will support victims and witnesses, provide updates, and coordinate with police, courts and partner agencies throughout the case.

The role involves managing a varied caseload, conducting needs assessments, and ensuring compliance with the Victims' Code. The position is full-time and permanently based at Chelmsford with home-based agile working (80%+

Qualifications

• Excellent communication and interpersonal skills.
• Excellent organisational, planning and prioritisation skills.
• Proactive, adaptable and positive approach.
• Confidence using computer systems and applications.

Responsibilities

• Guide victims, their families and witnesses through each stage of their case, providing updates and answering questions.
• Manage a varied caseload and work with police officers, courts and partner agencies.
• Warn witnesses to attend court, carry out needs assessments and communicate court outcomes.
• Ensure compliance with the Victims' Code.

Job description

Kent Police and Essex Police are seeking a Witness Care Officer (Chelmsford) to join the Witness Care Unit, Crime and Public Protection Command. You will support victims and witnesses, provide updates, and coordinate with police, courts and partner agencies throughout the case.

The role involves managing a varied caseload, conducting needs assessments, and ensuring compliance with the Victims' Code. The position is full-time and permanently based at Chelmsford with home-based agile working (80%+