Remote UK Salesforce Business Analyst – Sales Ops

Dev; Newcastle upon Tyne; Remote; GBP 55,000 - 75,000; Full time

Job summary

A global education company is seeking a Salesforce Business Analyst to work remotely. The role involves identifying and documenting business requirements, supporting testing, and collaborating with sales teams. The ideal candidate should possess Salesforce Admin Certification, experience with CRM, and a strong ability to write user stories. This position aims to enhance sales processes with a focus on integrity and learning outcomes, reflecting the company's values in education.

Qualifications

• Experience writing User Stories to capture business requirements.
• Good knowledge in sales cloud, service cloud, and CPQ.
• Strong skills in business process analysis and data modeling.

Responsibilities

• Work with sales leaders to improve processes and systems.
• Define business processes and system requirements.
• Document business requirements ensuring they are testable.
• Create end to end test plans and scenarios.

Skills

User Stories writing

Salesforce CRM experience

Business process analysis

Attention to detail

Continuous learning

Cross-functional teamwork

Education

Salesforce Admin Certification

Tools

Salesforce

Job description

A global education company is seeking a Salesforce Business Analyst to work remotely. The role involves identifying and documenting business requirements, supporting testing, and collaborating with sales teams. The ideal candidate should possess Salesforce Admin Certification, experience with CRM, and a strong ability to write user stories. This position aims to enhance sales processes with a focus on integrity and learning outcomes, reflecting the company's values in education.