Remote UK: EMEA Client Services Leader for Auctions

Hagerty Insurance Agency; Weybridge; Hybrid; GBP 55.000 - 75.000; Vollzeit

Zusammenfassung

Hagerty Insurance Agency in Weybridge is seeking a Client Services Manager for EMEA to lead their Client Liaison team, ensuring an exceptional experience for Broad Arrow clients. You will oversee team performance, refine service standards, and manage complex client issues.

The ideal candidate has a strong background in client service or relationship management, ideally in auction or hospitality. This role offers flexibility for remote work in the UK and may require evening or weekend commitments.

Qualifikationen

• Experience in relationship management in high-end environments.
• Ability to deliver under time pressure and meet deadlines.
• Familiarity with Sarbanes Oxley and key regulations.

Aufgaben

• Manage the Client Liaison team to ensure a best-in-class experience.
• Partner with the EMEA Car Specialist team for client engagement.
• Oversee post-sale operations and issue resolution.

Kenntnisse

Strong client service experience

Attention to detail

Polished client-facing engagement

Exceptional organizational skills

Proficiency in Microsoft suite

Team management experience

Problem-solving skills

Ausbildung

Bachelor's degree or equivalent experience

Jobbeschreibung

Hagerty Insurance Agency in Weybridge is seeking a Client Services Manager for EMEA to lead their Client Liaison team, ensuring an exceptional experience for Broad Arrow clients. You will oversee team performance, refine service standards, and manage complex client issues.

The ideal candidate has a strong background in client service or relationship management, ideally in auction or hospitality. This role offers flexibility for remote work in the UK and may require evening or weekend commitments.