Remote Travel Support Specialist | Training Provided

Destinytravel; Birmingham; À distance; GBP 21 000 - 32 000; Plein temps

Avantages offerts par ce poste

Fully remote

Training provided

Flexible schedule

Travel perks

Mentorship program

Résumé du poste

Destinytravel is seeking an Online Travel Support Assistant to assist clients throughout their travel journey, from planning to return home. You will provide friendly, reliable support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way.

No prior experience is required as full training is provided. This remote role offers a flexible schedule and opportunities for travel perks and professional development while working with a supportive team.

Qualifications

• No prior experience required; beginners welcome.
• Excellent communication via email, phone, and online channels.
• Basic computer and internet literacy.
• Interest in travel and helping people.

Responsabilités

• Assist clients through email, phone, and online communication channels.
• Support with reservations, changes, cancellations, and inquiries.
• Provide accurate destination and travel requirement information.
• Confirm trip details and follow up before and after travel.
• Address client concerns with patience and professionalism.

Connaissances

Communication skills

Basic computer skills

Willingness to learn

Customer service mindset

Description du poste

Destinytravel is seeking an Online Travel Support Assistant to assist clients throughout their travel journey, from planning to return home. You will provide friendly, reliable support by helping with bookings, answering questions, managing updates, and guiding clients every step of the way.

No prior experience is required as full training is provided. This remote role offers a flexible schedule and opportunities for travel perks and professional development while working with a supportive team.