Remote Travel Specialist: Tailor-Made Australia & NZ

TravelEssence; United Kingdom; Remote; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Above industry‑standard base remunera​

Bonus scheme

Company phone and laptop

Remote UK‑based role

Travel expenses covered

Office access in London & Manchester

Familiarisation travel opportunities

Job summary

TravelEssence is seeking a Travel Specialist in the UK to turn enquiries into tailor‑made holidays to Australia or New Zealand. You’ll combine sales skills with destination knowledge to create itineraries and guide customers from initial enquiry to booking.

You’ll work remotely with occasional London and Manchester meetings, manage several leads at once, and deliver great customer experiences while hitting commercial targets. Travel industry experience is welcome but not essential.

Qualifications

• Excellent listening skills, with confidence speaking to customers by phone, online, face‑to‑face and in presentations.
• Strong organisation and time management, with the ability to manage several customers and itineraries at once.
• Proactive, independent approach and a clear drive to deliver commercial results.
• Ability to understand individual customer needs and turn them into personalised recommendations.
• Strong written communication skills and attention to detail.
• The legal right to work in the UK.

Responsibilities

• Hold consultations by phone, online and face‑to‑face to understand each customer's interests, travel style, priorities and budget.
• Use your destination and product knowledge to create completely tailor‑made itineraries.
• Recommend routes, accommodation and experiences, and explain the reasoning behind each suggestion.
• Stay in touch throughout the decision‑making process, answer questions and follow up proposals.
• Give inspiring presentations and represent TravelEssence at customer events.
• Manage your own enquiries and opportunities while keeping our CRM accurate and up to date.
• Continue building your knowledge of Australia, New Zealand and our product portfolio.
• Work closely with colleagues in the UK and across our international teams.

Skills

Consultative sales

Relationship building

Listening skills

Organization

Time management

Independent working

Written communication

Tools

CRM software

Job description

TravelEssence is seeking a Travel Specialist in the UK to turn enquiries into tailor‑made holidays to Australia or New Zealand. You’ll combine sales skills with destination knowledge to create itineraries and guide customers from initial enquiry to booking.

You’ll work remotely with occasional London and Manchester meetings, manage several leads at once, and deliver great customer experiences while hitting commercial targets. Travel industry experience is welcome but not essential.