Remote Travel Planner & Concierge (Flexible Hours)

Penny's Adventures; Portsmouth; Remote; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Discounted travel packages

Professional development

Flexible remote schedule

Supportive team environment

Job summary

Penny's Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations in a fully remote role. This position requires strong communication, organization, and a passion for travel to deliver outstanding service.

You will craft personalized itineraries, book flights and accommodations, and support clients from inquiry to post-trip follow-up, while collaborating with sales and marketing to promote packages and discounts.

Qualifications

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.
• Passion for travel and helping others create unforgettable experiences.
• Flexible, willing to learn, and growth-minded.

Responsibilities

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized itineraries based on destinations, trends, and resources.
• Book flights, accommodations, transportation, and activities within client budgets.
• Provide prompt, high-quality customer service during planning and vacation.
• Collaborate with sales and marketing to promote travel packages and services.
• Stay updated on industry trends to continuously improve offerings.

Skills

Communication

Organization

Remote work

Travel passion

Customer service

Job description

Penny's Adventures is seeking a Travel Customer Representative to help clients plan and book dream vacations in a fully remote role. This position requires strong communication, organization, and a passion for travel to deliver outstanding service.

You will craft personalized itineraries, book flights and accommodations, and support clients from inquiry to post-trip follow-up, while collaborating with sales and marketing to promote packages and discounts.