Remote Travel Concierge & Itinerary Specialist

Penny's Adventures; Belfast City District; A distancia; GBP 22.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Discounted travel packages

Industry perks

Flexible remote work

Professional development opportunities

Descripción de la vacante

Penny's Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely with our sales and marketing teams to deliver a seamless experience from initial inquiry to post-booking support.

You will leverage knowledge of popular destinations and industry resources to craft personalized itineraries, book flights and accommodations, and ensure client satisfaction throughout the journey.

Formación

• Excellent communication and interpersonal skills.
• Strong organizational and time-management abilities.
• Ability to work independently and remotely while maintaining productivity.

Responsabilidades

• Communicate with clients via phone, email, and online platforms to understand travel preferences.
• Create personalized itineraries based on destinations, trends, and client needs.
• Book flights, accommodations, transportation, and activities within client budgets.
• Provide timely support and address client inquiries during planning and travel.
• Collaborate with sales and marketing teams to promote travel packages.
• Stay updated on travel trends to continuously improve offerings.

Conocimientos

Excellent communication

Strong organizational skills

Remote work ability

Passion for travel

Professional development opportunities

Flexible work schedule

Ability to work independently

Customer service mindset

Descripción del empleo

Penny's Adventures is seeking a Travel Customer Representative to assist clients in planning and booking dream vacations. You will work remotely with our sales and marketing teams to deliver a seamless experience from initial inquiry to post-booking support.

You will leverage knowledge of popular destinations and industry resources to craft personalized itineraries, book flights and accommodations, and ensure client satisfaction throughout the journey.