Remote Travel Concierge: Flexible Hours & Growth

Elevationtravelpartners; Nottingham; Remote; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Remote role

Flexible hours

Training resources

Team atmosphere

Growth opportunities

Job summary

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will deliver attentive service, resolve travel questions, and maintain a positive client experience.

The role emphasizes handling inquiries across channels, supporting booking changes, and guiding clients through travel policies and preparations in a remote setting.

Qualifications

• Strong customer-service mindset.
• Clear written and verbal communication.
• Detail-oriented and dependable.
• Comfortable working independently in a remote setting.
• Ability to adapt to digital booking and communication platforms.

Responsibilities

• Respond to traveler inquiries and provide assistance across communication channels.
• Support booking updates and special travel requests.
• Share clear details about travel policies and trip preparation.
• Monitor upcoming trips and confirm arrangements with clients.
• Maintain professional and courteous communication at all times.

Skills

Customer service mindset

Clear communication

Detail-oriented

Independent remote work

Digital booking platforms

Job description

Elevationtravelpartners is seeking a Remote Guest Services Representative – Travel to assist travelers throughout their journey. You will deliver attentive service, resolve travel questions, and maintain a positive client experience.

The role emphasizes handling inquiries across channels, supporting booking changes, and guiding clients through travel policies and preparations in a remote setting.