Remote Travel Concierge & Booking Support

Remotetravelcareers; West of England; Remote; GBP 20,000 - 35,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers is seeking a remote Trip Support specialist to help clients with bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities include assisting customers with booking flights, hotels, and transportation, providing clear and friendly support via phone, email, or chat, and updating reservations for accuracy. Previous hospitality or customer service experience is a plus but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Strong communication

Customer service

Organized

Attention to detail

Friendly demeanor

Patience

Remote work

Tools

Online booking systems

Job description

Remotetravelcareers is seeking a remote Trip Support specialist to help clients with bookings and trip details. You’ll provide assistance with reservations, answer questions, and support travelers from your home office.

Responsibilities include assisting customers with booking flights, hotels, and transportation, providing clear and friendly support via phone, email, or chat, and updating reservations for accuracy. Previous hospitality or customer service experience is a plus but not required.