Remote Travel Concierge: Bookings & Support

Remotetravelcareers; Birmingham; Remote; GBP 21,000 - 34,000; Full time

Benefits offered by this job

Remote work

Job summary

Remotetravelcareers is seeking a remote Travel Support representative to help customers with travel reservations and questions. You’ll assist with bookings, confirm details, and provide guidance to improve each client’s travel experience.

Responsibilities include booking flights, hotels, and transportation, offering friendly support via phone, email, or chat, and updating reservations for accuracy. Previous experience in customer service is a plus, but not required.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful, and patient with customers.
• Previous experience in customer service or hospitality is a plus, but not required.

Responsibilities

• Assist customers with booking flights, hotels, and transportation.
• Provide clear and friendly support through phone, email, or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Skills

Communication skills

Customer service

Computer skills

Detail oriented

Patient & friendly

Tools

Online booking systems

Job description

Remotetravelcareers is seeking a remote Travel Support representative to help customers with travel reservations and questions. You’ll assist with bookings, confirm details, and provide guidance to improve each client’s travel experience.

Responsibilities include booking flights, hotels, and transportation, offering friendly support via phone, email, or chat, and updating reservations for accuracy. Previous experience in customer service is a plus, but not required.