Remote Team Lead - Financial Crime, Business Banking

Neobankbeat; United Kingdom; À distance; GBP 32 000 - 41 000; Plein temps

Avantages offerts par ce poste

Incentive awards

£1,000 learning budget

MacBook provided

Home office setup support

Résumé du poste

Monzo is seeking a Team Manager for Financial Crime in Business Banking. This remote UK role leads a team of up to 12 investigators, focusing on high-quality standards and efficient operations. You’ll coach, guide, and develop the team while upholding a strong control environment.

You will drive performance, manage escalations, and shape culture in a fast-paced setting, with ongoing recruitment and leadership responsibilities.

Qualifications

• Leadership experience in a Financial Crime or Fraud setting.
• Understanding of current financial crime trends and typologies.
• Experience providing technical coaching and feedback on FC Business Banking tasks.
• Excellent written and verbal English; empathetic leadership.
• Ability to prioritise problems and assess risk in an operational environment.

Responsabilités

• Manage the personal and professional development of approximately 12 Senior Financial Crime Business Banking Investigators.
• Foster an empathetic, high-performance culture within the team.
• Provide technical coaching, feedback, and advice on FC tasks.
• Analyze and drive improvement in team performance and reporting.
• Monitor service level adherence and team availability.
• Communicate and embed change to progress as we grow.
• Contribute to a strong control environment by minimising breaches and risk events.
• Review complaints and identify improvement opportunities.
• Conduct job interviews and contribute to hiring decisions.
• Chair employee relations cases and make decisions aligned with Monzo values.
• Be part of a high-performing management team.

Connaissances

Leadership

Financial Crime

Coaching

Communication

Risk assessment

Change management

Description du poste

Monzo is seeking a Team Manager for Financial Crime in Business Banking. This remote UK role leads a team of up to 12 investigators, focusing on high-quality standards and efficient operations. You’ll coach, guide, and develop the team while upholding a strong control environment.

You will drive performance, manage escalations, and shape culture in a fast-paced setting, with ongoing recruitment and leadership responsibilities.