Remote Solutions Engineer — Open-Source Observability

Grafana Labs; England; Remote; GBP 99,000 - 124,000; Full time

Benefits offered by this job

RSUs

Remote work

Global culture

Annual leave 30 days

Job summary

Grafana Labs is hiring a Solutions Engineer for a remote role based in the United Kingdom. You will partner with sales, own technical engagements, and deliver presentations to help customers succeed with Grafana Labs technology.

You’ll translate customer requirements into solutions, collaborate across global teams, and contribute to enablement content. This role emphasizes communication, technical credibility, and autonomous problem solving.

Qualifications

• 5+ years of technical pre-sales experience.
• Strong judgment, collaboration, and leadership.
• First class written and oral communication skills to collaborate with remote teams and customers.
• Enjoy solving technical challenges with creative solutions.
• Technical mindset and desire to grow technically.
• Must be located in the UK.

Responsibilities

• Partner with the Sales team to articulate Grafana value proposition to customers.
• Own technical engagements and help close complex opportunities.
• Deliver product and technical presentations to customers.
• Communicate feedback on products and competitive landscape to teams.
• Drive product conversations based on customer needs and problems.
• Contribute to enablement content and knowledge base material.

Skills

Technical pre-sales

Active listening

Communication

Collaboration

Problem solving

Technical mindset

Job description

Grafana Labs is hiring a Solutions Engineer for a remote role based in the United Kingdom. You will partner with sales, own technical engagements, and deliver presentations to help customers succeed with Grafana Labs technology.

You’ll translate customer requirements into solutions, collaborate across global teams, and contribute to enablement content. This role emphasizes communication, technical credibility, and autonomous problem solving.