Remote Senior Content Designer — Healthcare UX & Strategy

Humana Inc; Dover; Remote; GBP 65,000 - 89,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Bonus incentive plan

Job summary

Humana Inc. seeks a Senior Content Designer to drive content design and strategy across our digital ecosystem. You will partner with product management, design, research, engineering, and compliance to create clear, accessible healthcare content and scalable content systems.

You’ll translate research into actionable experiences, manage content through the product lifecycle, and optimize with analytics and testing. Remote position with occasional travel to Humana offices.

Qualifications

• 5+ years in content design, UX writing, or content strategy, with experience owning content from discovery through delivery and iteration.
• Strong writing and editing skills, with the ability to simplify complex or regulated information.
• Experience conducting content audits, research, and developing data-informed content strategies.
• Solid understanding of information architecture, content structures (taxonomies, models), and findability, with familiarity in accessibility and brand/style standards.
• Proven cross-functional collaboration and a portfolio demonstrating end-to-end work and measurable impact.

Responsibilities

• Drive content design for features and journeys using research, analytics, and content assessments (audits, inventories, touchpoint mapping).
• Translate research, stakeholder, and journey insights into clear, actionable digital experiences.
• Plan and execute content across the product lifecycle, including creation, review, approval, and QA.
• Simplify complex, regulated healthcare information with clear, accessible content across UI, microcopy, and multi-channel experiences.
• Structure content for usability and findability, contributing to information architecture, navigation, and taxonomy.
• Partner cross-functionally with product management, product design, research, engineering, legal and compliance.
• Apply and contribute to guidelines, standards, and tools to ensure consistency and quality.
• Drive optimization using analytics, VOC data, and testing to improve performance.

Skills

Content design

UX writing

Research & data

Information architecture

Stakeholder collaboration

Job description

Humana Inc. seeks a Senior Content Designer to drive content design and strategy across our digital ecosystem. You will partner with product management, design, research, engineering, and compliance to create clear, accessible healthcare content and scalable content systems.

You’ll translate research into actionable experiences, manage content through the product lifecycle, and optimize with analytics and testing. Remote position with occasional travel to Humana offices.