AEM Configuration Professional 2

Humana Inc; Dover; Remote; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Bonus eligibility

Comprehensive benefits package

Job summary

Humana Inc. is seeking an AEM Configuration Professional to update unauthenticated pages across multiple product groups within Adobe Experience Manager. You will manage a request queue, publish content, and collaborate with product teams to ensure accurate, timely updates that meet standards and SLAs.

The role emphasizes QA, metadata adherence, and consistency of components across product groups, with remote work options and occasional travel to Humana offices as needed.

Qualifications

• 3+ years of experience with a content management system (preferably AEM).
• Experience building/publishing content with CMS templates and components.
• Ability to manage multiple update requests and varying urgency.
• Knowledge of web content fundamentals including formatting, metadata, accessibility, and responsiveness.
• Ability to prioritize with minimal supervision.
• Strong communication when collaborating with cross-functional teams.

Responsibilities

• Complete and publish website updates in AEM based on requests from multiple product groups.
• Manage a queue of requests and deliver within SLAs.
• Build new pages using AEM components, templates, workflows, and DAM assets.
• Ensure update accuracy and alignment with request details.
• Perform QA including link testing, formatting, metadata, and cross-device functionality.
• Maintain content structure, components, and assets in AEM.
• Clarify requirements with requestors to meet business needs.
• Collaborate with development teams to ensure consistency across product groups.
• Contribute to documentation, standards, and governance for AEM processes.

Skills

CMS experience

AEM familiarity

Content updates

Prioritization

Cross-functional collaboration

Attention to detail

Education

Bachelor’s degree or equivalent

Tools

SharePoint

Azure DevOps

Job description

Become a part of our caring community

AEM Configuration Professional will work within AEM CMS to update our unauthenticated pages across multiple product groups.

About the role

At Humana, we’re looking for a Configuration Professional to work within our Adobe Experience Manager (AEM) content management system to complete website-update requests across multiple product groups.

You’ll be a key partner supporting multiple product teams and managing website updates within AEM. As an ideal candidate for this role, you’ll thrive in a fast-paced and service-oriented environment. You’ll bring strong attention to detail and expertise working within a content management system. You’ll ensure timely, accurate delivery of web updates while maintaining quality, and adherence to established standards while delivering on service level agreements (SLAs).

What you’ll do

• Complete and publish website updates and content changes in AEM based on incoming requests from multiple product groups

• Manage and prioritize a queue of requests, ensuring delivery within SLAs

• Build new pages using AEM components, templates, workflows, and assets from the DAM

• Ensure update accuracy, consistency, and alignment against details of the request

• Perform QA on content updates, including link testing, formatting, metadata, and functionality across devices (desktop, mobile, etc.)

• Maintain and organize content within AEM, including page structure, components, and assets

• Collaborate with requestors to clarify requirements and ensure updates meet business needs

• Collaborate with dev teams to ensure consistency of new components and content fragment models across multiple product groups

• Contribute to documentation, standards, best practices, governance, and info sharing of new findings for work processes and AEM environment

Required qualifications

• 3+ years of experience working within a content management system, preferably AEM

• Experience building and publishing content using CMS templates and components

• Ability to manage multiple update requests of varying sizes and levels of urgency

• Knowledge of web content fundamentals such as formatting, metadata, accessibility, and responsiveness

• Ability to prioritize requests against timelines and work with minimal supervision

• Solid communication skills when collaborating with cross-functional teams

Preferred qualifications

• Experience working in AEM within a large, complex corporate environment

• Experience working in healthcare or other regulated industries

• Familiarity with Microsoft tools, such as SharePoint and Azure DevOps

Scope and impact

• Deliver accurate, timely website updates across multiple product groups

• Promote speed-to-market with website updates that meet or exceed SLAs

• Ensure AEM components and templates are consistent across multiple product groups

• Maintain consistency and standards for components, content fragments, and content-fragment models within AEM to promote speed and ease of updating

• Support continuous improvement through measurement, testing, and iteration

Why this role matters

As a configuration professional, you’re making sure that our pages stay up to date with the latest, most accurate content. You’re supporting Humana’s ability to deliver timely, accurate information to our members and providers.

Compensation and benefits

• Bonus eligibility

• Comprehensive benefits package

About Humana

Humana is committed to improving health outcomes through accessible, personalized care and digital innovation.

Use your skills to make an impact

Typically requires Bachelor’s degree or equivalent and less than 5 years of technical experience

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$73,400 - $100,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

Application Deadline: 10-25-2026

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer atHumana.comand atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our https://www.humana.com/legal/accessibility-resources?source=Humana_Website.