Remote Security Incident Response Engineer

SendGrid; United Kingdom; On-site; GBP 80,000 - 110,000; Full time

Job summary

Twilio is seeking a Security Engineer to lead the technical response to security events and incidents across our global infrastructure, services, and applications. You will triage, contain, remediate, and drive post-incident improvements while coordinating with R&D Engineering and R&D Business teams.

You will join a team of highly technical Security Engineers focused on bespoke and standard response processes, threat mitigation, and automation.

Qualifications

• Proven experience: 3+ years of security incident response in a production-cloud environment.
• Subject-matter expert on security issues and technologies.
• Ability to utilize AI for comprehensive, complex security incident response activities delivering high fidelity detections.
• Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment.
• Experience working across a technology stack on difficult security challenges and initiatives.
• Experience with SIEM platforms and the ability to extend their functionality.
• Experience with SOAR tools and automating manual security processes.
• Experience in either AWS, GCP, or other large cloud platform.
• Excellent written and verbal communication skills.
• Ability to influence and build effective working relationships with every level of the organization.

Responsibilities

• Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications.
• Be responsible for documentation of incidents and projects you work on and craft best practices as runbooks and standard operating procedures to share knowledge across teams.
• Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity.
• Work to improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents.
• Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment.
• Own the security incident lifecycle, respond to incidents and participate in on-call rotation and participate in RCAs for security incidents.
• Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work.
• Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale.

Skills

Security incident response

Cloud security

AI for security

SOAR

SIEM

AWS/GCP

Communication skills

Tools

SIEM platforms

SOAR tools

AWS

GCP

Job description

Twilio is seeking a Security Engineer to lead the technical response to security events and incidents across our global infrastructure, services, and applications. You will triage, contain, remediate, and drive post-incident improvements while coordinating with R&D Engineering and R&D Business teams.

You will join a team of highly technical Security Engineers focused on bespoke and standard response processes, threat mitigation, and automation.