Remote Partner Success & Growth Manager

ETF Foundation; West Midlands; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

London allowance

Life assurance

Employee assistance programme

Health plan

Flexible working

Maternity/Paternity leave

Volunteer leave

Cycle to work

EV salary sacrifice

CPD support

Job summary

ETF Foundation is seeking a Partner Success Manager to act as the dedicated contact for ETF Partners and Enterprise Partners, building trusted relationships and driving value across the partnership lifecycle in the Midlands region.

You will onboard new Partners, translate workforce priorities into professional development opportunities, and collaborate with internal teams to maximise engagement with ETF membership, CPD resources and other development programmes.

Qualifications

• Experience leading and developing educational or workforce development initiatives.
• Ability to identify workforce development priorities and translate into practical solutions.
• Proven track record in account management, partnership development or strategic sales.
• Strong stakeholder management and ability to engage with senior leaders.
• Experience using data and feedback to measure impact and inform decisions.

Responsibilities

• Engage and manage a portfolio of ETF Partners, driving engagement, retention and renewal.
• Onboard new Partners and translate priorities into development opportunities.
• Collaborate with internal teams to deliver value through ETF membership and CPD resources.
• Use CRM to track activity, risks and renewal progress and report outcomes.
• Prepare renewal discussions and identify growth opportunities with Enterprise Partners.

Skills

Partnership management

Stakeholder management

CRM proficiency

Data-driven insight

Strategic advisory

Tools

CRM systems

Microsoft Office

Generative AI tools

Job description

ETF Foundation is seeking a Partner Success Manager to act as the dedicated contact for ETF Partners and Enterprise Partners, building trusted relationships and driving value across the partnership lifecycle in the Midlands region.

You will onboard new Partners, translate workforce priorities into professional development opportunities, and collaborate with internal teams to maximise engagement with ETF membership, CPD resources and other development programmes.