Remote Operations Leader — Systems, Finance and Executive Support

Natural Direction Ltd; United Kingdom; A distancia; GBP 45.000 - 65.000; Jornada completa

Descripción de la vacante

Natural Direction Ltd is seeking a fully remote, UK-based Operations Manager to oversee the company’s day-to-day operations. You will handle client project management, executive support, finance processes and systems administration to keep the business running smoothly.

The role requires senior-level autonomy, strong organisational skills, and a proactive approach to improving processes. You’ll join a small, ambitious team and have genuine influence over how the business operates as it grows,

Formación

• Experience in providing direct PA/EA or executive support to a senior leader.
• Experience coordinating business operations, administration or finance processes in a fast-paced environment.
• Ability to manage high volumes of administrative work accurately and consistently.
• Strong written communication skills for professional correspondence.
• Demonstrated ability to improve processes and create systems or more efficient ways of working.
• Proactive use of AI tools to improve efficiency, quality, and consistency.

Responsabilidades

• Own and manage day-to-day operations, including client project management and executive support.
• Maintain and improve SOPs, templates and operational documentation.
• Manage key business systems and data across platforms (HubSpot, Xero, Google Workspace, Kajabi).
• Oversee invoices, supplier payments, and supplier onboarding.
• Coordinate expenses and administrative tasks for senior leadership.
• Support setup and administration of business tools and workflows.

Conocimientos

PA/EA support

Operations coordination

Administrative efficiency

Written communication

Process improvement

AI adoption

Time management

Multitasking

Discretion with sensitive information

Remote work adaptability

Stakeholder communication

Herramientas

Xero

HubSpot

Google Workspace

PowerPoint

Canva

Descripción del empleo

Natural Direction Ltd is seeking a fully remote, UK-based Operations Manager to oversee the company’s day-to-day operations. You will handle client project management, executive support, finance processes and systems administration to keep the business running smoothly.

The role requires senior-level autonomy, strong organisational skills, and a proactive approach to improving processes. You’ll join a small, ambitious team and have genuine influence over how the business operates as it grows,