Remote Onboarding Risk Lead

Paddle; United Kingdom; Remote; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Remote work options

Generous holiday leave

4 months paid family leave

Learning & development fund

Job summary

Paddle is seeking an Onboarding Risk Manager to lead the Onboarding Risk team across NA, UK/EU, and APAC. You will drive decisions on KYB/KYC processes, screening, and risk controls while partnering with Legal, Support, and Product to enhance risk capabilities.

The role requires strong line management experience, knowledge of scheme rules, and the ability to operate across time zones in a fast-paced FinTech environment.

Qualifications

• 4+ years experience in Onboarding or Credit Risk spaces.
• 2+ years experience in Merchant Acquiring, E-Commerce, or similar FinTech role.
• 3+ years experience in team management.
• Excellent communication skills, fluent English speaker/writer.

Responsibilities

• Line manage the Onboarding Risk function across regions, aligning priorities and decision standards.
• Act as a subject-matter expert for onboarding processes (KYB, KYC, Screening, Final Reviews) and risk assessment.
• Partner with Sales, Support, Operations, and Engineering to balance risk outcomes with customer experience.
• Develop, implement, and maintain onboarding processes and procedures.
• Manage escalations and ensure well-reasoned decisions are documented.

Skills

Onboarding risk management

Team leadership

Risk assessment

English fluency

Scheme requirements

AI in processes

Job description

Paddle is seeking an Onboarding Risk Manager to lead the Onboarding Risk team across NA, UK/EU, and APAC. You will drive decisions on KYB/KYC processes, screening, and risk controls while partnering with Legal, Support, and Product to enhance risk capabilities.

The role requires strong line management experience, knowledge of scheme rules, and the ability to operate across time zones in a fast-paced FinTech environment.